New review presentation is awfull

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richnfamous
Martin_Stahl wrote:
richnfamous wrote:
TossiCheeser wrote:

Long story short: I hate it!

I think it's generally disliked but I also get the feeling that they're going to ignore the feedback

the stupid animation at the start of games is useless too, but hey, does our opinion count? we only pay people's wages, after all

There are already some changes being made based on feedback.

As to the pre/post game animations, those can be disabled in the Board and Pieces settings

maybe someone should park their ego, accept that the latest changes are going for the Fisher Price My First Chess Game look, and have been generally disliked (we are the users, btw - what we *like* counts). the changes have actually reduced the information presentation and usability. simply roll back the changes to the excellent former version

if it ain't broke, don't fix it, and I rather resent having to pay to be someone's beta tester. just roll it back - it was perfect before the latest changes

Kyla01

As to the pre/post game animations, those can be disabled in the Board and Pieces settings

It's nice that you can remove it. Thing is. They can expect people not to like some stupid popup obscuring the view. so why on earth adding it in the first place? They might know chess.. They have NO idea about customers.

Martin_Stahl
richnfamous wrote:

maybe someone should park their ego, accept that the latest changes are going for the Fisher Price My First Chess Game look, and have been generally disliked (we are the users, btw - what we *like* counts). the changes have actually reduced the information presentation and usability. simply roll back the changes to the excellent former version

if it ain't broke, don't fix it, and I rather resent having to pay to be someone's beta tester. just roll it back - it was perfect before the latest changes

There has been both positive and negative feedback on changes, both the new review and the animations. Staff are responsive to feedback but generally on major changes that responsiveness is trying to make the new version better and rarely are features rolled back to a previous version.

Martin_Stahl
Kyla01 wrote:

As to the pre/post game animations, those can be disabled in the Board and Pieces settings

It's nice that you can remove it. Thing is. They can expect people not to like some stupid popup obscuring the view. so why on earth adding it in the first place? They might know chess.. They have NO idea about customers.

When adding new features, if it isn't enabled by default, most members would even be aware. Before that was fully rolled out members had seen it on streams and were requesting it. While not everyone will like all changes, there are many that will like them.

Martin_Stahl
Khnemu_Nehep wrote:

And many more that don't. Put an option to change it back.
Seriously. It already exists, just add a switch.

The site won't maintain multiple versions of the code long term. Yes, both currently exist but everyone will get the new version at some point and the old will be decommissioned.

YellowStoic
Khnemu_Nehep wrote:
Martin_Stahl wrote:
Khnemu_Nehep wrote:

And many more that don't. Put an option to change it back.
Seriously. It already exists, just add a switch.

The site won't maintain multiple versions of the code long term. Yes, both currently exist but everyone will get the new version at some point and the old will be decommissioned.

Then i won't renew my membership and i'm sure many will do the same.
Develop better versions or don't bother. Why would people keep paying for worse features?

Already looked into cancelling my membership but I prepaid for a year and if I cancel now, I lose all my benefits. I have to just cancel once it's close to renewing and move over to lichess and donate instead of paying happy.png

nathan1934
richnfamous wrote:
TossiCheeser wrote:

Long story short: I hate it!

I think it's generally disliked but I also get the feeling that they're going to ignore the feedback

the stupid animation at the start of games is useless too, but hey, does our opinion count? we only pay people's wages, after all

That animation reminds me of one of the Clash Royale updates a long time ago. I do not like chess.com or Clash Royale adding this.

che55wards
drittman13 wrote:

Hi all! Sorry to hear frustrations with the new Game Review. I will tell you that we are listening to feedback and doing our best to take action and improve on the new design. Tell me what specific features, capabilities, user flows, you miss from the old design and we will do our best to take action! We are close to releasing some updates already that will address some of the feedback we have received.

Hi - I got directed here from another thread where some of us were sharing our frustrations with this new game review - thanks for interacting in this thread:

I understand folks are going to constantly iterate new features, I guess with this new game review I'm trying to figure out what the developers think the 'pros' are...because there are at least two very obvious 'cons' that a number of users see right away:

(1) increased scrolling to see the same information as before, as the font size of the brilliant --> blunder move categories is completely unnecessary for anyone who isn't seeing the world through two inch thick glasses

but, my biggest complaint

(2) i toggle between review and analysis mode constantly when i'm reviewing my last game, like 10-20 times per game review perhaps - and this update that gets rid of the tab toggling when you're in 'review' mode and makes you go up to that top right 'analysis' icon, then only reappears the tabs when you're much more easily going back from analysis to review...it's a big step backwards for those of us who used to tab back and forth between the two with that same tab interface on both screens...if there's one fix i'd request, please keep those tabs (Analysis, Review, Details, Explore) on both screens, and don't make it different mouse work to go from Review --> Analysis than it is to go from Analysis --> Review...that's just frustrating and non-intuitive

Thanks for considering

che55wards
drittman13 wrote:

3. Can't go between Analysis and Review to see engine lines.

If you press the Analysis ison in the top-right of the side panel, then you will be taken to Analysis. Pressing the Review tab will take you back to Game Review

if you don't realize that having a different mechanism to go from point A --> B than to go from point B --> A is worse than previously using the same tabbing to go either direction...then whatever they're paying you is far too much

che55wards
Khnemu_Nehep wrote:
drittman13 wrote:

Hi all! Thank you for these responses. Let me answer a few questions I'm seeing

1. How to get back to the Highlights screen that has Accuracy, Move Classifications, Report Card

There is a Back arrow in the top-left of the side-panel. If you click that, then you will go back.

2. There isn't enough vertical space

We have released an updated version of the redesign that provides more vertical space. We are working to further condense other elements where possible.

3. Can't go between Analysis and Review to see engine lines.

If you press the Analysis ison in the top-right of the side panel, then you will be taken to Analysis. Pressing the Review tab will take you back to Game Review

Are you for real ? Don't you understand how inconvenient it is to have to switch back and forth ?
Seriously, you sound like you've never used review before...wtf.

yep, i came into this thread prepared to be nice...then read that reply from him (that he's correctly being lambasted for)...and realized who we're dealing with...

che55wards
LateToMate wrote:
  • I frequently switch back-and-forth between Review and Analysis. The Tab controls at the top of the old interface were very intuitive. Now, the interface is different depending on whether I'm on the Review or Analysis screens. Additionally, some options (e.g., saving games to a library or downloading PGNs) are only available from the Analysis screen, which is confusing.

yep, how many people need to say the same thing before you guys say

'sorry, yes that is less intuitive to toggle back and forth now, we'll keep those tabs in both views, thanks for your feedback'

Kenjitsuka

It's absolute garbage! The old style was perfect; one list to easily scroll with the mouse!!! Now you need to click around a lot, because things are HIDDEN in several different places.

PLEASE bring back the old style as an option, Chess.com!!!
I was considering upgrading from Gold to get unlimited review, but NOT for this trash!

Where is the feedback I pay for:

"You really outplayed your opponent in that one. You took advantage of what your opponent gave you in the opening. You were a cut above your opponent in the middlegame. You outmaneuvered your opponent in the endgame!"

The Review SHOULD give feedback for all four: full game, opening, middlegame and endgame!!!
It used to do it, and now it's gone! I really liked the per phase feedback and it's ridiculous to destroy that for no reason.

On another note, something about the new and old design I would love changed:

Give the percentage accuracy for opening, middlegame and endgame directly. Now you get a bunch of useless symbols, and you have to hover the mouse over each to see the percentage. Six times in total... There is PLENTY of space to have both the symbol AND the percentages on screen at once, so please make it so! Or at least give the option to toggle between symbol and percentage!

Finally: we used to be able to see which opening was played AND how often we won/lost/drew with that opening! Vital information!!! Now it shows up 50% of the time at best.

richnfamous
Kenjitsuka wrote:

The old style was perfect

it was very good indeed. all the information you needed was right there and with no fancy 'bells and whistles'... the new style seems infantile by comparison and the old style wasn't cluttered or hard to interact with, so that wasn't a problem that needed to be solved

the worst part? we *pay* for this but as customers, our opinion seems to count for very little
I would like someone from the UX team to explain what they thought would be the benefits of their ill-considered changes

jetchessjaguar

One idea might be a grease/tampermonkey script that could implement the old way. This is beyond my skill level, but maybe someone smart can figure it out.

This is classic solutionism, a common pathology in web design/frontend work. No problem exists, but the kanban board is filled with gnarly and uninteresting tasks, so let's wire diagram some new thing no one is asking for and implement.

Now, I'm happy to shut up if there is another thread here filled with people complaining about the old presentation. I couldn't find one, though.

richnfamous
drittman13 wrote:

Hi all! Sorry to hear frustrations with the new Game Review. I will tell you that we are listening to feedback and doing our best to take action and improve on the new design. Tell me what specific features, capabilities, user flows, you miss from the old design and we will do our best to take action! We are close to releasing some updates already that will address some of the feedback we have received.

I liked all of it. it was as good as it gets, but the changes? really annoying and a definite step backwards in terms of usability and user experience

just drop the changes and leave well alone

richnfamous
jetchessjaguar wrote:

This is classic solutionism, a common pathology in web design/frontend work. No problem exists, but the kanban board is filled with gnarly and uninteresting tasks, so let's wire diagram some new thing no one is asking for and implement.

you just nailed it. the old version was as good as it gets but they couldn't leave well alone

Kenjitsuka
richnfamous wrote:

I liked all of it. it was as good as it gets, but the changes? really annoying and a definite step backwards in terms of usability and user experience

just drop the changes and leave well alone

Exactly, but they didn't just butcher the usability and UX, they also simply dropped information and features -that I was using daily- altogether.

jetchessjaguar

I'm wrong to blame developers. It's typically product managers that come up with this sort of thing. At least it makes the decision to NOT upgrade my account an easy one, until this gets fixed.

Noo0bb
TossiCheeser wrote:

Long story short: I hate it!

First: it is bloated. The highlights screen doesn't even fit the screen. Scrolling it or reducing the size of the site feels annoying.

Second: once you start a review if you want to see the highlights again you have to exit the review. And on top of that you have to scroll down to the bottom of the move list to do that.

Third: white background of the coach text when you have a dark theme is jarring.

Fourth: choosing between displaying the sequence of best moves and the ones that represent consequence of what has been played has become unintuitive. Also the fact that the moves are no longer displayed in the speech bubble is also annoying

Fifth: evaluation graph jumping between top and bottom when going from highlights to review and vice versa is another stupid design. What is even the point of even making it jump like that?

The list goes on and on but I don't have enough patience to list every single detail.

If one person is commenting this and 35 people are liking it, just think how many more people are thinking it.

tbrummel

I was noticing that the review stops and comments on the OTHER player now. I'm not sure exactly how to get it into this mode (or out of it) but it'll start fine and then skip my bad moves and go on to tell me how the other player made a mistake. Something is amiss...

Oh, I see, it's stopping on each highlighted move, regardless of player. I don't think it used to do that or maybe I'm confusing it with the moble app which works differently. Anyway, I'd like to be able to only stop on MY moves. I can go back to others if desired...