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merlinextralight

So I have figured out how to get some response. Ask for a refund, and they at least send  their canned response that their volume as doubled and they’re working on it. No response to the actual request though

Martin_Stahl
merlinextralight wrote:

So I have figured out how to get some response. Ask for a refund, and they at least send  their canned response that their volume as doubled and they’re working on it. No response to the actual request though

 

If you asked for a refund, you should get some other communication.

Martin_Stahl
merlinextralight wrote:

So when I try the contact us on the IPad I type in a question, and it never gives me the option of actually responding to anyone other than the bot.

 

I have no issues on mobile web with that.