Admins should post block reasons

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Avatar of nils78

Today Admin zealandzen decided to block all non-members for a few minutes from chat during the relay of WCH match.

That is ok, but no message 'why' was printed into the chat window.

When chat was opened again many people were irritated and angry: "Why was i blocked? What did i do wrong?"

For the rest of the game, chat was very unfriendly and a few angry people wanted to see him fired.

Avatar of notmtwain
nils78 wrote:

Today Admin zealandzen decided to block all non-members for a few minutes from chat during the relay of WCH match.

That is ok, but no message 'why' was printed into the chat window.

When chat was opened again many people were irritated and angry: "Why was i blocked? What did i do wrong?"

For the rest of the game, chat was very unfriendly and a few angry people wanted to see him fired.

How can non-members chat? If you are registered, you are a member.

Do you mean he blocked non-premium members?  

Avatar of nils78
notmtwain hat geschrieben:
Do you mean he blocked non-premium members?  

Yes.

Avatar of asknotaxe

Yea, those chat mods don't always manage to handle things diplomatically.

 

I remember an incident where a premium member spammed, others complained and he apologized and stopped spamming. Should have been all fine there when the chat mod suddenly decided to block chat for free members while allowing premium members to keep posting.

Now they can obviously do that whenever they please, but I found it a bit irritating to punish free members right after a premium member was spamming...

Avatar of RonaldJosephCote

               I believe its called, "executive privalige" and its perfectly legal.  You are of course completely free to go start your own web site.

Avatar of nils78
RonaldJosephCote hat geschrieben:

               I believe its called, "executive privalige" and its perfectly legal.  You are of course completely free to go start your own web site.

Yes, chess.com has the right to do whatever they want on their site, and i have the right to report it, hoping that some boss instructs admins to communicate the block-reason. Currently they dont even communicate that every non-premium-member has been blocked. This irritates people and i can see no advantage of doing so, except being a mad admin. If chess.com wants to trick people into becoming premium members, they should at least post that all non-premium-members have been blocked.

Maybe it is just zealandzen who does these things. In that case some boss needs to talk to this admin.

Avatar of asknotaxe
RonaldJosephCote wrote:

               I believe its called, "executive privalige" and its perfectly legal.  You are of course completely free to go start your own web site.

I am also free to give feedback, whenever I please, and will continue to do so whether that pleases you or not.

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