Sounds like you want to contact the Support staff. Fill out a support ticket, at:
http://support.chess.com/Tickets/Submit
email to chess.com
Sort:
Most Recent
Forum Legend
Following
New Comments
Locked Topic
Pinned Topic
Hi.
Okay, I know this sounds stupid but.. where is the address to send email here?!! (chess.com staff). I have been trying for 2 days to send something/via captcha, HOWever, it's not working properly. Thanks!