Express if you like or do not like the new version of the site

i find it quite sound,and as time passes,we will feel like the site is the way chess.com should be.

One small group is not statistically significant. I've already said I could be wrong and I also didn't say that only 20% don't like v3. I've said I think v3 will cause less the 20% to leave the site. There is a difference. Many people may prefer v2 over v3 but will stay and continue to play when v2 is gone.

Prefer old site, better graphics.

Thanks chungle

I started as a V3 supporter. However I now find it is 'glitchy' I get lots of false game abandoned notices and consequently warnings I will have my account suspended.

@Roger - by obliterating V2 now, they'd be alienating a good chunk of their support stream from my point-of-view.   Not quite a breach of contract, but delivering a lesser service in many ways is not what I call sound business acumen.

...not my business, though.    I'm just a customer hoping to see the same quality of service maintained or improved.

That's the prevailing wisdom:  That there's no other choice. 

In fact there's always a choice.  The question is whether it is one the owner is willing to take. 

The desktop experience is a gloppy mess.  They've had over two years to "solve" the issue and they haven't.  When I first encountered my new home page I was flabbergasted by how completely thoughtless the implementation was.  I actually got angry with the site/designers because they apparently had absolutely zero clue as to what constituted the home page for a user.  Think about that for a second.  Here was a design supposedly just about ready to be made the primary site and my home page had the exact center eyeball space taken up with advertising products that the site offers to sell users.

The home page of a user is supposed to be the nexus they use for the site:  Information goes there to be displayed and is taken in at a glance and can be acted on.  Notifications are gone.  I have to click on the stupid bell to get to them.  No more glance here or there.  Now I have to scroll to do my work. 

Look, after two years of development they didn't know that when an adminitrator invites new potential members to a team they copy and paste 30 names at a time into the invite box.  That didn't work.  I mean, shake my head, that functionality is BASIC. 

I had to tell erik TWICE what I meant because he misconstrued what I meant by copy and pasting. He initially thought I meant one name at a time! /facepalm.  Oh it's fixed now.  Now I can copy and paste the thirty names in the invite box....whoopie. 

I didn't get paid for that help, and my time is too valuable to do this trouble shooting for FREE. 

If after two years, basic functionality isn't correct because the advisors either don't know or don't care what that basic functonality is then heaven help the site because it is going DOWN.

GIANT BUTTONS !!!!  GIANT BOXES!!!  FUZZZY ICONS!!!

Bah.  Humbug.  Merry Christmas.

+1 +1 +1 +1 +1 +1 +1 +1 +1 +1 +1 +1 +1 +1 +1 +1 +1 +1 +1 +1

I don't like the new version, I still use old chess.com, I find accessing my games is alot easier (online chess) and theres more information readily accessible, easier to see your games history etc.

The fact that there is a discussion about what percentage will probably leave by users and staff is a terribly negative way to support the V3 takeover. Martin, you are not helping the V3 cause by admitting people at any percentage will probably leave. It's almost like Chess.com is ok with that,and they shouldn't be. Other than that, I think you have done a great job here trying to help navigate people through the maze of V3. I will use V2 until Erik kills it. I won't leave when it ends. The V3 corn field is a maze worth getting lost in because of the people.  

People leave the site every day, for numerous reasons. It's just what it is. It happened during previous updates, it will happen in this one. 

I honestly believe it won't be that many people and think 20% is pessimistic. 

@ UnbridledOne  I think the message got confused at some point. We are not predicting any % is leaving and we hope no members paid or basic leave the site. I think it was estimated that about 20% of the members are the most against V3 in general. The site would love to have all members happy but I think that would be imposible. Just remember they are still working on changes and improvements. I think we can all agree we are far too along to start over again so the bottom line is we can try to make as many happy as possible. What more could be done ??

 you missed my point. It doesn't matter what percent he predicts. You shouldn't be conceding any losses. Your response should have been that you are all working hard to keep everyone happy enough to stay. You fight the fights that need fighting. 

That is exactly what I have been saying all along I think it just got twisted at some point. I assure you all staff that run the site and Mods that help enforce TOS do our very best to save every account paid or basic.   Cheers

It's impossible to please everyone and still accomplish the goals for the site (one of which is upgrading software that will break v2). Some members think that if the plan doesn't include keeping v2, then that's not fighting hard enough.

Businesses still pick and chose their battles and letting customers move on is sometimes the best for everyone involved. 

I'm not staff and those are my opinions. 

Btw, Merry Christmas, happy Hanukkah, and a safe and happy new year.

Those "chess flocks" are alive and well over at lichess, ICC, and chesstempo to name just a few. 

Unfortunately, chess.com 's primary claim to fame at this point is their expertise in the care and feeding of one of the internet's more bizarre and sad creations: the chess troll. 

Which begs the question: if Erik got rid of the forums and the daily puzzle i.e. if he exterminated the trolls, would chess.com survive?

I think the prevailing concensus is.......

'if it ain't broke don't fixit'

V2 forever .!

I,ve been thinking for a while now ,that chess.com staff are either petty minded or just dopey ,When a good staff prospect makes a valid case against a pest hes ignored, while moderators scroll posts looking to eliminate any good banter that they imagine might contain politically incorrect views.Meanwhile leaving stalker trolls unaffected to rule the roost ,These reasons plus eliminating V2 are ample enough reason to bail out.

Again the muppet strickes with his nastiness to those who disagree with him. What a sad individual. You like it we do not. Grow up and get on with your life. THe thought police are alive and well. We wil all think what we want to think. Your attitude just entrenches views.