NM, found it in the FAQs.
How To Report Early Quitters?
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I was playing a game tonight against a higher rated opponent, was clearly about to finish it off, when the connection was mysteriously cut. I waited for his clock to run out while it was trying to reconnect. After he hit zero, I refreshed the page and it says he won. See the details here:
http://www.chess.com/livechess/game?id=480666663
How do I report this?