You're credited with wins vs both players so whats the problem? The games weren't rated? If they were that's their "penalty" they lost rating pts. And should all "deadbeats" be automatically penalized - maybe they had something more important to do (although frankly I doubt it, but who knows why they quit)
You can suggest "the same standards" directly to the staff by clicking on Help & Support at the bottom of the page.
On October 10th, I was surprised when two of my games at Online chess concluded with the verdict, "Out of Time"
The 1st game was with surreal86 ( 1429), who did not reply to my second move. He was representing "Five for Fighting" and I stood for "Nice Chess Home".
The 2nd game was with ashoktheone(unrated). Both of us compete in the ASDEC series#1-Round 1. He did not respond to my first move.
As it was 3 days per move, both of them had ample time to respond. If they are not interested, then why participate of their own volition ???
Most of us know the difference between Online chess and Live chess. I know that at Live chess, the offending player will be penalised or have points deducted for this violation. But, why no action taken at Online chess ???
Could we have the same standards ???