Timer is running twice as fast

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Avatar of Jipolino

WTF?! Why is my timer running twice as fast as usual? I lost several games on time now.

Avatar of baddogno

It's not really.  You've got lag or maybe intermittent disconnects.  If your opponent seems to be taking too much time, refresh the page just in case. Sometimes he sent his move, but you didn't get it and so your clock is wrong.  Here's a couple of articles that explain it better.

https://support.chess.com/customer/portal/articles/1444849-why-did-the-clock-times-suddenly-change-the-clocks-seem-broken-

And

https://support.chess.com/customer/portal/articles/1444918-my-internet-connection-is-fine---why-am-i-getting-disconnects-

Avatar of baddogno

Or maybe the apps really are screwed up....

http://www.chess.com/forum/view/livechess/clock-bug?lc=1#last_comment

Avatar of DeepGreene
Jipolino wrote:

WTF?! Why is my timer running twice as fast as usual? I lost several games on time now.

What client are you using, Jipolino? iOS?

Avatar of Jipolino
Hi and thanks for the feedback. I am using the latest ios Version. Unfortunately it is not a delay in moves. My timer just runs twice as fast. Same thing with my opponents except that when they move, their timer will be corrected.
Avatar of DeepGreene

Got it. We've seen this once or twice before; it's a very weird bug. In other cases, simply force-quitting the app and then restarting it fixed the issue, so that's the first thing for you to try, if you haven't already. Meanwhile, we need to figure this out... Thanks!

Avatar of porcupinetree18

Exact same problem here. Lost many games due to that last 5 days

Avatar of Jipolino

Porcupintree18. If you have iOS, kill the app. Mine is working fine again.

Avatar of porcupinetree18

Thanks Jipolino. Yes, I did that and now it is working fine. 

Avatar of arpitkaushik18

My timer is working much faster than opponents. Any solution for this?

Avatar of Martin_Stahl
arpitkaushik18 wrote:

My timer is working much faster than opponents. Any solution for this?

 

An appearance of clock discrepancies is usually die to lag issues:

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

https://support.chess.com/article/423-why-did-the-clock-times-suddenly-change-the-clocks-seem-broken