Ponziani Bug?
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This problem has been going on for months with most of the theme based openings. Check out the Group Protest:
http://www.chess.com/forum/view/suggestions/group-protest
there are others too that have raised complaints. The one above is being monitored by Staff as there is a response in there about a month ago. In protest I've reduced my membership to a Gold from Diamond. I wish there was someplace else I could play but I haven't found it yet.