Instead of creating a new response going to edit this one, as yo uedited all your message...
It sounds like you are having conection problems. What speed of internet you have?
Reoccuring Problems with Tournament Play (UPDATED)
Sort:
No, I obviously did not since the problems continure to occur. If you read my previous post, you will see all the things that I did in an attempt to stop the problem. This post was simply to inform other players that I did find a way to work around the problem and continue to participate.
May 20, 2012
0
#4
I have similar problem, will try to use explorer instead of mozilla, today was logged out from 2 tournaments. In other chess services there is a nice solution, even if you have logged but poor internet connection , you can come back even after few minutes, program automaticly calls you have 1 game running and asks you if you want to carry on playing. Will have to send this suggestion somwhere.
PS.Its really frustrating to be logged out whith a message you abandoned the game afterwards... :-)
I have written in this forum concerning problems that I was having during tournament play. (See same Subject dated 02/06/12 for a complete discussion). The problem consisted primarily of two situations, which occurred between games in a tournament. The first was that an ad for an upgrade to premium membership would appear during the change of opponents, and I could not remove it despite clicking the "X" button in the corner. So I paid to upgrade my account.
Then during the change of opponents, a board would appear with a white haze covering it, a spinning cube, with the message "Loading". This would continue until the chat window informed me that I had lost the game due to abandonment. I contacted Tech Support, but never resolved the issue. I assumed that some conflict between my system and Chess.com existed, although, I found others who had experienced similar problems dating back over a year. After several of these episodes, I cancelled my premium membership, and decided not to play in tournaments anymore.
The insult came, when prior to each regular game, a message box would appear informing me that wasting other players time or disconnecting during play, violated the TOS, and I could lose my account for such behaviour. This message came in a box with an "OK" at the bottom to acknowledge your consent. A couple of weeks ago, I lost three games with zero moves after clicking on the "OK" button, and having the message disappear, but the white box remained blocking the board. At this point I was ready to give up live play altogether.
However, a couple of days ago, late at night, I decided to enter a 15/10 tournament and take my chances. Sure enough, around the third game, the "OK" button failed to remove the white box, and I could not access the game board. I wrote to my opponent in the chat window, that I could not play, but what were they to do?
Then I noticed above the annotation window, two game tabs. One had the name of the game that I was currently involved in, and the other had the name of a game which I had gone to view between my games. I clicked on the prior game tab and eventually was taken to that board where the game was over. I then pressed the game tab for my game and was taken back to my game and the white block was gone.
I had lost 2:30, but was able to compete in the game. So if anyone else finds themselves locked out of a tournament game and you have an alternative game tab, try clicking on it and coming back and you may get back into your game. I just hope you are playing a long game.
Good Luck,
elginvonholtz