Tried to play tournament, was online and lost the first round due to "being not online". Help please

Sort:
cakewar

Hello I was joining an tournament ( my second on this website) 30-40 minutes early. While waiting I looked through some articles and commented, I was online the whole time.

I went to check when it will start and got the message that I wasn't online and that I lost without playing but can join anyways the next round. It was a swiss sysem tournament so I was upset that I didn't get a notification.

So my question to I have to change anything in the settings to get notified or how can I prevent this from happening again?

Martin_Stahl
cakewar wrote:

Hello I was joining an tournament ( my second on this website) 30-40 minutes early. While waiting I looked through some articles and commented, I was online the whole time.

I went to check when it will start and got the message that I wasn't online and that I lost without playing but can join anyways the next round. It was a swiss sysem tournament so I was upset that I didn't get a notification.

So my question to I have to change anything in the settings to get notified or how can I prevent this from happening again?

 

Just make sure you are actively in the live interface before and when the first game gets paired, not in other tabs or windows.

cakewar

Ok thanks, was hoping there was a feature for it. I take part in a tournament right now.