I agree as I lost a game I was WINNING because of a lost connection. I refuse to pay for anymore games under uncertain connection conditions.
"WAIT for opponent to come back" 's button as option
Agree, I have lost connection, and was upset that I couldn't finish. 1 win more or less isn't that important to me, finishing a hard fought game is.
I agree as well, on both counts. Add a button that says "will wait", and change long gamed to classical rating!
( I am relatively new to on-line chess, and hear that some people cheat, maybe then check their next couple moves for computer move??)

Great suggestions! I couldn't agree more.
- The ability to prevent auto-disconnect makes sense. I like your idea of asking the waiting player for a decision. The average opponent likely disconnects due to internet trouble, a distraction, or unsportsmanlike anger. The context and state of the game is key here.
- A new "Classical" rating category also makes sense. Currently, any game over 10 minutes is classified as "Rapid" (see this support article). A 10+0 game is a pretty different experience than a 90+30 game, for example. It's also pretty strange to call slow time controls "Rapid".

gduranko wrote :
( I am relatively new to on-line chess, and hear that some people cheat, maybe then check their next couple moves for computer move??)
My respond : yes, that is always the issue, if you play someone stranger ( either in fast or slow game).
but my context here is : I ( or people in my club) are used to play each other with someone we already knew only ( as we are invited to the club & must be confirmed by the owner of the club).
The tourney is not a paid tourney. & no money prize too. We are there for educational purpose.. & mainly because of our passion & love to the game.
so the unsportsmanlike chance is very small . & when someone disconnect, I can be sure that he has some connection issue there .. instead of doing it on purpose.
in another context. let say a paid tourney with prize.. with Swiss system, where each round must be ended in certain time before next round pairing is out.. then we will still have no problem, because there is always 'Win by Default' Button, where the player (who is connected) is the one who has control & will decide after few min, to end the game.

I think this would a great idea! to have this button option: "Wait for opponent to reconnect". I think most chess players would want to wait for opponent to reconnect, and give them more than just a few minutes opportunity to reconnect. I guess it's perhaps not ideal for either side to 'win by default'.
Also, I think it would be good to have a Classical rating, maybe perhaps for anything over "20 0". This maybe sounds more "apt" name for a slow chess game
All interesting ideas suggested on this forum page.

Just a thought.
In a serious long time control game (45 min & more) competition / league in chess.com (it is held frequently in some clubs at chess.com here) ..
I imagine if one of the player lose connection ( not on purpose ), due to internet connection drop. or electric power lost , or sudden Wi-Fi lost signal in public place.
The current system is .. it will give player ( 3 min more/less) to connect back , otherwise he will automatically lose by forfeit.
It will be a disappointment for the losing side of it, as he did not lose connection on purpose. & when he need more than 3 min time to change to new internet provider, or for back up of electricity power etc.
My suggestion is .. especially for more than 45 min time game especially - why not add a Button "Win by Default " or "WAIT for your opponent to come back"
This way, another player (who is waiting for his opponent to connect back) has the option.. and in that kind of serious league competition game, almost nobody like to win by Default & he will rather wait for a while & resume game whenever his opponent is coming back.
* I never had this experience though either as winning or losing side. but I will feel awkward to win by Default that way in the middle of tense game. where I have prepared all my energy to fight till end, no matter the outcome is.
** the 30m or 45m or more games' Rating should be classified differently at the first place though, into Classical, instead of put it all the same as Rapid with everything less than 30m.
Great idea! Would love to see such an option to allow for an opponent to reconnect. Also would love to have games over 30 minutes in a separate category (Classical). I hope Chess.com could implement these ideas.

I like the idea of "Wait for opponent to return" and 'Win by default." lichess has these choices plus "Draw", and I've had to use them a number of times (4 or 5 maybe) recently. I always wait for 3-5 minutes, and so far no one has reconnected. I've used both Win and Draw. Win is ok if I'm way ahead, but not otherwise. Draw is OK is the position is drawn and I'm lower or equal rated. I've done and lost 11 points because of the rating difference. That didn't feel good, and I decided not to do that again. What I would like is for all the online chess providers to have options for Wait, Win, Draw, and Abandon.
The likelihood of someone actually using that is low. Everyone wants the free pts.
Not everyone wishes for free points. I would use the "waiting" feature most of the time if I feel that the game is even or slightly favoirable to one side, while I would "claim the win" if the opponent stalls in a severely losing position.

The likelihood of someone actually using that is low. Everyone wants the free pts.
So we forget the whole idea because you have guessed a likelihood? Sounds progressive.

The likelihood of someone actually using that is low. Everyone wants the free pts.
So we forget the whole idea because you have guessed a likelihood? Sounds progressive.
Yes, their opinion matters more than yours.

I agree that there should be a classical rating for longer time control games.
The issue of disconnections is very tough. I think the idea of a "wait" button could make some sense, though.
On each of these issues - classical rating and "wait" button - these are both things that lichess offers. Maybe chess.com should follow lichess's lead on these points.
I totally agree. I just played a game which was 60 minutes with a 30 second increment. It was in a complex but dead equal ending that my opponent had a disconnect. After so many seconds, I was awarded the victory. I believe a draw would have been the only fair result and I looked in vain for such such button. The ability to continue the game when he was able reconnect would have been even better.
Please consider implementing fhunfi's suggestion as well as the option to agree to a draw if there was a disconnect instead of an automatic victory.
Just a thought.
In a serious long time control game (45 min & more) competition / league in chess.com (it is held frequently in some clubs at chess.com here) ..
I imagine if one of the player lose connection ( not on purpose ), due to internet connection drop. or electric power lost , or sudden Wi-Fi lost signal in public place.
The current system is .. it will give player ( 3 min more/less) to connect back , otherwise he will automatically lose by forfeit.
It will be a disappointment for the losing side of it, as he did not lose connection on purpose. & when he need more than 3 min time to change to new internet provider, or for back up of electricity power etc.
My suggestion is .. especially for more than 45 min time game especially - why not add a Button "Win by Default " or "WAIT for your opponent to come back"
This way, another player (who is waiting for his opponent to connect back) has the option.. and in that kind of serious league competition game, almost nobody like to win by Default & he will rather wait for a while & resume game whenever his opponent is coming back.
* I never had this experience though either as winning or losing side. but I will feel awkward to win by Default that way in the middle of tense game. where I have prepared all my energy to fight till end, no matter the outcome is.
** the 30m or 45m or more games' Rating should be classified differently at the first place though, into Classical, instead of put it all the same as Rapid with everything less than 30m.