14421 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Backgammon, Yatzy, and more!
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
Anyone know whats the problem with the constant connection crashes on live chess games. I was thinking about getting a premium membership until I saw this. I played on another website without a single crash.
coulndt agree with you more.im a premium player but it makes no difrence.the aggravating thing is i cant get any technical help from chess.com
Hi guys. Sorry you're seeing crashes!
What browsers and operating systems are you using?
How often would you say your connection cuts out?
Can you also give me a general location that you're in?
Does this happen more at a certain time of day?
hi.i have this problem and it can occur5-10times in 45minute game.My lag time is always very slow BUT only on with live chess.Myconnections with other parts of chess.com are fine and I dont have this problem with other chee websites.My os is both xp2000 and/or windws7 and ive tried with internet explorer and firefox but it makes no difference.i have submitted this problem to the 'help and support'people but no reply.Perhaps you could emphasise to them that this problem is not unique and for hpoefully an answer.Many thanks.Rudi......p.s happens anytime and most games.Im in Sydney Australia
i use windows 8.1 and i have a lot of trouble with livechess. While starting the games i see a loading and a disconnect messages. Afterwards i was blamed for disconnection.
Its frustrating to loose a game because of disconnection issues that are unrelated to my end! This happens quite often lately. I am a paying member and like the layout. The tech support is totally useless! My rating is much higher on fics! At least on fics they either aboard the the game or store it as unfinished game to be finished later! I don't understand why chess com can't get it together! Its very Frustrating when you loose because of your own mistakes and more because of unfair technical issues!
I have voiced my opinions and suggestions and there is no intelkiget response! Its not just disconnection issues! I really hate seeing a box that harasses me for a violation that was caused by a Technical issue! Worse is when my apponent reports me! I am seriously thinking about exhausting my membership time to move on if this does not get fixed or resolved!
The problem was on the internet. I don't face such problems in live chess even I use different browsers. :)
I have lost yet another game to the crashes by the server.
It's getting to be a feature of Live Chess on this website.
the same things happened many times
I have lost a lot of games because of connection issues.
since i wrote that comment Jacclyn on the support team came back with sympathty and some technical support.It has improved by swithching to google chrome.There are still interruptions but less frequent and lasting only 1 or 2 minutes which is not a terrible problem in longer games
I always used Chess.Com live srver without problems. The last few weeks are terrible now. Constant "Reconnections" and cannot enjoy games. Losing many more due to time outs.
All other servers are fine.
Smiley: for how long have you been experiencing issues? Are you able to try Firefox for a while to see if it changes anything in your experience? I'll investigate logs to learn more about your issues.
I will try Firefox next time i use live chess and report if there is improvement. Prob over next day or 2.
"The BIG Show! W/ Host GM Robert Hess!"
who is the best kings indian defense player ever?
by Millennium_FalconNZ 3 minutes ago
Vintage 4" Black Lacquered Lardy
by cgrau 4 minutes ago
What's better, the Queen's Gambit or the King's Gambit?
by Strangemover 5 minutes ago
by Martin_Stahl 10 minutes ago
Why can't I Upgrade Using the new Chess.com?
by Martin_Stahl 11 minutes ago
Fritz 15 coming in november
by little_paw 14 minutes ago
by jambyvedar 14 minutes ago
Beginner Trying To Learn Fundamentals
by X_PLAYER_J_X 14 minutes ago
by power_2_the_people 14 minutes ago
by Martin_Stahl 15 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2015 Chess.com
• Chess - English
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!