15984 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
Anyone know whats the problem with the constant connection crashes on live chess games. I was thinking about getting a premium membership until I saw this. I played on another website without a single crash.
coulndt agree with you more.im a premium player but it makes no difrence.the aggravating thing is i cant get any technical help from chess.com
Hi guys. Sorry you're seeing crashes!
What browsers and operating systems are you using?
How often would you say your connection cuts out?
Can you also give me a general location that you're in?
Does this happen more at a certain time of day?
hi.i have this problem and it can occur5-10times in 45minute game.My lag time is always very slow BUT only on with live chess.Myconnections with other parts of chess.com are fine and I dont have this problem with other chee websites.My os is both xp2000 and/or windws7 and ive tried with internet explorer and firefox but it makes no difference.i have submitted this problem to the 'help and support'people but no reply.Perhaps you could emphasise to them that this problem is not unique and for hpoefully an answer.Many thanks.Rudi......p.s happens anytime and most games.Im in Sydney Australia
i use windows 8.1 and i have a lot of trouble with livechess. While starting the games i see a loading and a disconnect messages. Afterwards i was blamed for disconnection.
Its frustrating to loose a game because of disconnection issues that are unrelated to my end! This happens quite often lately. I am a paying member and like the layout. The tech support is totally useless! My rating is much higher on fics! At least on fics they either aboard the the game or store it as unfinished game to be finished later! I don't understand why chess com can't get it together! Its very Frustrating when you loose because of your own mistakes and more because of unfair technical issues!
I have voiced my opinions and suggestions and there is no intelkiget response! Its not just disconnection issues! I really hate seeing a box that harasses me for a violation that was caused by a Technical issue! Worse is when my apponent reports me! I am seriously thinking about exhausting my membership time to move on if this does not get fixed or resolved!
The problem was on the internet. I don't face such problems in live chess even I use different browsers. :)
I have lost yet another game to the crashes by the server.
It's getting to be a feature of Live Chess on this website.
the same things happened many times
I have lost a lot of games because of connection issues.
since i wrote that comment Jacclyn on the support team came back with sympathty and some technical support.It has improved by swithching to google chrome.There are still interruptions but less frequent and lasting only 1 or 2 minutes which is not a terrible problem in longer games
I always used Chess.Com live srver without problems. The last few weeks are terrible now. Constant "Reconnections" and cannot enjoy games. Losing many more due to time outs.
All other servers are fine.
Smiley: for how long have you been experiencing issues? Are you able to try Firefox for a while to see if it changes anything in your experience? I'll investigate logs to learn more about your issues.
I will try Firefox next time i use live chess and report if there is improvement. Prob over next day or 2.
Does chess exist??
by Hatty-Freeham a few minutes ago
b3 white or b6 as black
by notmtwain a few minutes ago
ruy lopez is strongest?
by Dirty_Sandbagger a few minutes ago
7/28/2015 - A Delicate Process
by rOi-saNs-roYaumE 3 minutes ago
Should One Play Chess?
by Hatty-Freeham 5 minutes ago
How Tall Are The Top 100 Players
by iamdeafzed 7 minutes ago
Chess is Definitely NOT 99% Tactics
by EscherehcsE 7 minutes ago
by Martin_Stahl 12 minutes ago
Best Chess.com members.
by thecentipede 13 minutes ago
I see no point for players which play only blitz or bullet
by badger_song 14 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2015 Chess.com
• Chess - English
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!