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Admin help. Facebook login, password change, email change

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AverageJedi

I've logged in with my facebook account, I want to change my email address but when I type my facebook password it says my current password is incorrect. I need your help to establish a temporary password. Thanks!

AverageJedi

Is there an Admin out there who can help me out with this?

donrayelliott
Same issue here
David

Send a Support request to https://support.chess.com/customer/portal/emails/new with the relevant details.

Please don't create second accounts to post questions about it, unless your first account is locked out for some reason.

robrobber

how can I track my subscription history because i think I payed a whole year of Platinum membership and now it's deactivated? Does it go inactive after the first month or it's monthly payment sistem? I remember opting for the Year option when I made the purchase. Thanks for any help!