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Bug in deleting messages

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Hashtag-PandaPower

When I try to delete my messages, it says I deleted 25 messages but my messages are still there and won't be deleted. Please fix this bug chess.com.

Amelia

Hiya, when this happens are you using the Android app or did you delete the messages through the app but see them on the webite?

Hashtag-PandaPower

I'm not on an app. I am on a computer using google chrome.

CeeJaysStar

I'm having the same problem

Hashtag-PandaPower

I still can't delete my messages. What's wrong?

WBFISHER

Problem with deleting messages also.  Am using google chrome.

Hashtag-PandaPower

When version 3 of chess.com comes out, will this bug be fixed?

Hashtag-PandaPower

This bug is kindof annoying as I have so many junk messages. I need to delete them

Hashtag-PandaPower
somename9 wrote:

im going to fucking kill you now

Stop being mean here, and looked where that got you. Your account got banned. Treat others the way you want to be treated

BryPin

I'm on IE 11 and same thing. Our whole team of chess.com players can't delete either. It looks like it is everyone on chess.com

Can't delete? Click on Help & Support and report it. (be nice) The more that let them know the better. Tell them if it is your phone, or home computer, so they know. Thanks.

https://support.chess.com/customer/portal/emails/new

LadyWolf

We're very sorry, there were some UI changes required in preparation for v3; messages currently can't be deleted.

CeeJaysStar

Thanks for the update Blackenne

nebunulpecal

Same on Opera 22. Hope it will be fixed soon.

iMacChess

I'm using Apple Safari and having the same problems... :(

At least now I know what the problem is.

Hashtag-PandaPower
Herzebrocker wrote:

you have to open them before deleting

That doesn't work as the message is still there. Opening the message and then deleting just gets rid of the red new message number

Hashtag-PandaPower
Blackenne wrote:

We're very sorry, there were some UI changes required in preparation for v3; messages currently can't be deleted.

What are UI changes?

Prudentia
Blackenne a écrit :

We're very sorry, there were some UI changes required in preparation for v3; messages currently can't be deleted.

Hey.  When does version three come out?

LadyWolf
alwaysgoingtowin2 wrote:
Blackenne wrote:

We're very sorry, there were some UI changes required in preparation for v3; messages currently can't be deleted.

What are UI changes?

User Interface, how you interact with the website.  v3 is hopefully going to be releases August-ish :)

adamplenty
Blackenne wrote:
alwaysgoingtowin2 wrote:
Blackenne wrote:

We're very sorry, there were some UI changes required in preparation for v3; messages currently can't be deleted.

What are UI changes?

User Interface, how you interact with the website.  v3 is hopefully going to be releases August-ish :)

Does this mean we can't delete messages until then? Surprised

camberfoil
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