ETF298 wrote:
Please provide instructions on how to cancel my automatic renewal. I cannot find any guidance on the website.
https://support.chess.com/article/585-how-does-membership-renewal-work
Disable Automatic Renewal?
Sort:
Automatic renewal is not unusual but hide this info or option to cancel is.
Thanks, Old Boy. That worked despite chess.com's imprecise wording.
What Chess.com does with "cancelling the auto-renewal" is bordering on the impossible and dishonest.
TamasHK wrote:
What Chess.com does with "cancelling the auto-renewal" is bordering on the impossible and dishonest.
It's not hard to do. There are differences based on the purchase method, but that isn't a problem eith the site since they have to work within the confines of how the different payment options work. For example, PayPal has more steps than a membership purchase with a card.
Please provide instructions on how to cancel my automatic renewal. I cannot find any guidance on the website.