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Email?? Please help!!

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SimonSeirup

I havent been using chess.com for years, but now i need to login to my chess.com email, very important please help how do i login i cant find it please help!!

VyboR

The webmail has been abandoned for a long while.

You could still access your mail via POP:

https://support.chess.com/customer/portal/articles/1444801-how-do-i-get-my-pop-mail-settings-and-setup-my-account-

However, you need to be premium member for that.

SimonSeirup

Thanks for the reply, but it doesnt work. Ive buyed premium just for this, but now support says its impossible?

"I sincerely apologize for the inconvenience! All of the @chess.com email addresses not kept up with a constant premium membership were purged from the system. Eventually, all of them will be removed and only available to Staff :("

"I will contact a programmer to see if there’s any way to recover your information. Don’t get too hopeful, as far as I know it’s not possible! But we can at least try :)"

But I REALLY need to access that email, and of course it has to be possible, can someone please help me?!

VyboR

Oh wow that is a bummer. I did not know that.

If you only bought premium for the email, then you can probably get it refunded if you contact support.

About access to your email, your best and only hope is chess.com staff.