Fail to accept a challenge

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payet_alexandre

my friend pierre120882challenge me, I challenge him but we are unable to accept the challenge, we have the following error message:

"Sorry, your move speed is too slow to accept this seek."

What does this means?

artfizz

There is a move speed restriction available as an option under Show More Advanced Options within Start New Game. However, the minimum move rate is fast (< 3 hours). Both you and pierre120882 have an average move speed faster than that.

Sounds like a bug.

ghcostin

I just saw the same thing. My average time/move is 36 mins, and I wanted to accept a player with 38 mins/move average time. I contacted the tech support this morning. If they get back to me, I will post here their answer.

ghcostin

My game was 3 days/move.

payet_alexandre

OK, I contacted support too, when anyone has the answer he'll let know to the others.

Baseballfan

We're working on it! :-)

JPF917

Great.

Can't ask more than that.

HBchess

I am getting this error too on every seek I try to accept. I would think that 30min 2 sec after 818 games should be quite acceptable.Yell

payet_alexandre

I got a message from chess.com telling this should be fixed.

I haven't got the error anymore, I guess it is fixed now.

Cheers and thanks for the quick fix Smile