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Opponent abandoned game; I lose?

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My most recent game against "Strong1" was abandoned by my opponent, and yet I am charged with a loss. I believe this to be unfair. Please fix and advise.

slightlybalding

Seems you are the one who abandoned the game, taking too long on a move can do that I've found. Silly feature if you ask me, but I guess the developers put that in so you cannot wait 1 hour in a losing position... 
Still, both players agree to a specified time frame, why should you be robbed of spending 80% of time on one particular move? Silly I say! 

Dudastic

Just playd my first gm here, & was coasting to a win on move 32, thereafter d gm was given to my opponent... Cld it b time controls cos I reckon a glitch occurred when I tried to adv my black win to d 2nd rank. Unblivabl... Pls enlighten me mo on what hapnd??

Dudastic

Black queen to 2nd rank