Unable to delete msg
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Jul 9, 2014
0
#2
I selected the multiple messages at one go..& clicked on delete the note says all the 20 msg deleted. But actually no of count of msg remain same.
And the thing is now that count of unread msg increasing very annoying.
I have just reaised the ticket to support team.
Let's hope this would solve the problem.
Thanks friends for ur advice.
Geez there is about 5 threads on the same section about this, I think we understand that this bug affect just about every member on this website.
[COMMENT DELETED]
works fine for me so not everyone's affected.
Yes I have same problem. When I hit delete, message says it has been deleted but is still there. When you go back into the message you find it has been archived... So you delete again and it is still there ???
Jul 10, 2014
0
#10
I have this problem as well, starting this morning.
Also, I have never been able to delete messages while using the Android app, I always have to do it on my PC. That problem has been going on for quite some time!
I've got the same problem and I now have 10 spam messages stuck in my inbox
Jul 10, 2014
0
#14
We're very sorry, there were some UI changes required in preparation for v3; messages currently can't be deleted.
Jul 10, 2014
0
#15
That doesn't explain why it is not possible on the Android app though - it has been like that for as long as I can remember
Same problem for two days now.
@Chess.com support team,
Do we have any update on the issue...??
There seems to be no solution. Please slove the problem quickly.
Just wonder who was the genius who thought that working on the production code instead of setting up a development environment was a good idea...
Everything was working perfectly fine before software update on site.
Hey I'm part of so many group so I receive lot of msg daily and now suddenly I am unable to delete new n old read msg...becoz of that I am unable to track important news or matches.
Kindly fix it asap...or let me know the solution.
Thanks for your help.