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Vacation/timer continueing

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bayview

Hello all,since hitting my vacation setting I notice the time countdown is still reducing regardless of the feature stating that I am on vacation on match game pages also on my main browser it states my move although my vacation session is still current,has anyone else encountered this recent problem?.

Many thanks,kind regards and respects to you all Debbie.

furtiveking

Is it counting down for all games or just some? if its just some games, maybe those games are part of a no-vacation tournament?

bayview

No,it is all games,good thought though,many thanks

artfizz

It's counting down in the listing of games - but not on the games themselves. The two games where you have the least time seem stuck at 64 minutes. Very odd. I hope you've raised a support call.

kohai
bayview wrote:

Hello all,since hitting my vacation setting I notice the time countdown is still reducing regardless of the feature stating that I am on vacation on match game pages also on my main browser it states my move although my vacation session is still current,has anyone else encountered this recent problem?.

Many thanks,kind regards and respects to you all Debbie.


Working on it and monitoring it.

bayview

Thanks Kohai,however since coming out of vacation and then going back in the problem still persists,your guidance would be appreciated asap as I do not know whether I am officially on vacation or as the clock is still ticking on the game page i will time out,HELP.

Kindest regards and respect,Debbie.