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I was playing a game in a tournament, and I had 3 days to move. When it was my turn, it started the timer, but didn't send me an email, even though I subscribed to get email alerts when it was my turn to move. It sent me an email when there was 8 hours left. I check my email every day, which should be enough if I actually had the 3 days it said I would have. But I don't check my email every 8 hours, especially not if I happen to be sleeping then. So, I lost the game because of time. The same thing happened to my brother, who was also playing in the same tournament. How can I, my brother, or Chess.com fix this?
Probably because it didnt get verifyed and you didnt subscribe to get alerts of whats happening on chess.com
But I DID subscribe to get alerts! What do you mean by "verified?"
Well i dont know then sorry. You might have to ask help and support in the chatrooms.
I have the same question. I just started a game and I don't get alerts when it's my move. Do I have to sign up for something?
@mabro354- Do you have your settings set up to receive alerts? You can check here: http://www.chess.com/home/alerts
If you do, you might also check your spam folder as sometimes our messages get sent there.
Just a thought, check that your spam filter/virus protector allows it through.
I think I have it figured out now. The problem is that I have to officially log out for it to send me the emails. Just closing the window isn't enough.
by anandu a few minutes ago
semi-beginner--feeling lost & intimidated
by moogyboy 3 minutes ago
Is chess a SPORT?
by Chicken_Monster 8 minutes ago
Something I've noticed with 1700+ players and those who are under
by JamieDelarosa 17 minutes ago
Best White 1.d4 2. c4 player opening repertoire book
by rdecredico 17 minutes ago
First person to win 1000 games against Comp1-EASY gets 1000 trophies!
by Here_Is_Plenty 17 minutes ago
WE ARE ONE
by DrSpudnik 18 minutes ago
Why does Fritz say this is a blunder?
by Here_Is_Plenty 22 minutes ago
Have you EVER really finished reading any Chessbook??
by DrSpudnik 24 minutes ago
by cornbeefhashvili 26 minutes ago
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