Probably because it didnt get verifyed and you didnt subscribe to get alerts of whats happening on chess.com
Why doesn't it send my email alerts when it's my turn to move?
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I have the same question. I just started a game and I don't get alerts when it's my move. Do I have to sign up for something?
Mark
@mabro354- Do you have your settings set up to receive alerts? You can check here: http://www.chess.com/home/alerts
If you do, you might also check your spam folder as sometimes our messages get sent there.
I was playing a game in a tournament, and I had 3 days to move. When it was my turn, it started the timer, but didn't send me an email, even though I subscribed to get email alerts when it was my turn to move. It sent me an email when there was 8 hours left. I check my email every day, which should be enough if I actually had the 3 days it said I would have. But I don't check my email every 8 hours, especially not if I happen to be sleeping then. So, I lost the game because of time. The same thing happened to my brother, who was also playing in the same tournament. How can I, my brother, or Chess.com fix this?