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I have had the same problem running IE on windows XP, i thought it was just me
I have updated Java and still no go. Since this has been going on for weeks now, we can dicount that the reboot will fix it. I have just followed the instructions on this site: http://windows.microsoft.com/en-US/windows7/How-to-manage-cookies-in-Internet-Explorer-9
and it did not seem to make any difference. So I have now deleted all my browser cookies and no change. Will restart the browser now to see if this helps.
Do you have the latest Flash installed ?
I was also having the same problem until I installed the adobe plugin Adobe Flash player 220.127.116.11
Installing Adobe Shockwave Player fixed the no sound problem on my netbook.
Mac,no sounds too.I'm sure I've ticked "Enable sounds".How to deal with this problem???Everything running well on my Mac,except chess.com,the sound in live chess.Could admin of chess.com give a hand?
hi, i have ubuntu 10.04 and i just change my web browser to chromium but i have no sound at all playing only at the chess.com site. Sound is enabled of course.
Somebody have any ideas?
Looks like a really long-term issue for which there is no solution. I've just learned to accept that sound simply doesn't work on this site, except perhaps for some folks using specific browsers/OSs.
Why can't Chess.com step in and help us fix this problem. This sound issue only happens when we are on Chess.com ... come on!
I am having the same problem. Here are what I tried, and still no sound:
1. Was playing something in youtube and closed the tab (firefox)
2. Restarted FireFox
3. Restarted Windows 7
4. Tried Internet Explorer (win 7)
5. Hit F5 to refresh
6. Came here
After all these, still nothing.
Just to keep this going, I've been having this same issue for a while. It's been happening with Chrome.
I have the same problem. It's a glitch that chess.com hasn't gotten around to fixing. I use chrome and just hit my refresh button.
Same problem here, started a month ago on Firefox, then "spread" to Chrome!
Is this perhaps a Java problem?
Come on! Fix it, we are all getting quite irate!
I solved it..!!! It's due to proxy..When i use the same browser with/without proxy, the sound appears and disappears.. Hence get a proxyless connection to enjoy sound...
OK...here is solution (for xp but I think it's similar in other windows):
Open Your Control Panel.
Open the Internet Options
Double click on "Internet Options" to open that section of the Control Panel.
Select the "Advanced" Tab
Scroll Down to Multimedia
Deselect the Play Sounds Option.
Option called "Play Sounds in Webpages" appears.
No sound with Firefox... I´m about to try with Google Chrome.
Sound is fine with Google Chrome. so Its firefox browser.
I had also problems with the sound in Internet Eplorer. Chess.com support said: change browser to Google Chrome, best perfomance. And yeah! It works perfectly now. OS windows 7.
I have the same problem with Windows 8.1 + Firefox. The weird thing is that it has worked, always, before. And mysteriously stopped just a few days ago.
Dragging pieces on touchscreen does not work in Chrome, so I don't want to switch from Firefox to Chrome...
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