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opponent's clock winds down but i got timed out

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Unblock63

this has happened quite a few times to me on the iphone app.  my opponent appears to be taking a long time to make a move, but eventually i lose the game because *i* run out of time.

i have to assume i was having a connection problem, but the chess app gives me no indication that anything's wrong, and keeps ticking down the opponent's time.  when it finally deems me the loser, it shows the board *without* my last move!

does this happen to anyone else and does anyone know if chess.com is working on a fix?  i know they can't cure all connection problems, but they should be able to detect them and let me know so at least i know to try switching wifi on or off.

ParDaGod

Yes this happens to me I have lost over 100 games this way! I too have an iPhone I thought it was my connection but everything else works fast and perfect!! I am a victim of auto sign out!!!

mridangam99

This is happening to me from a desktop computer with high speed connection. I cannot play anymore at all.

Amelia

 Hi sarangi, it looks like you may be using the old version of Chess.com to connect to your games. Will you try using the new version? To get there, click on the link at the bottom of any non Live Chess page that reads: Try the New Chess.com