19235 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
Hey all chess lovers and admirers of this website ! Playing here is always a wonderful experience and so is chatting in the Main Hall.. We all like playing and chatting. Chatting is a way we can interact and if you often use chat rooms, you already know that chat restriction is lowered to one post per 5 seconds for free members. There are always instances of abuses in the hall, which is an undesirable but a sure consequence of having a public chat room and our mods always try to do the best they can to make this site clean and healthy place to talk. BUT, what if the people in power commit a mistake ?? It's human and possible. What to do in such cases ? Practically, nothing can be done by us. I had an argument with a mod today and I was right in everything I said, but, to save his/her face the mod deleted their comment and asked me 'to mind my own business'. Not criticizing the person, but the way I was replied, I decided to post this forum topic. I just expect who ever reads it, shares his good or bad experience with mods...
chess.com is a website. Right or wrong has nothing to do with anything. Erik can do whatever he likes with his site.
Mods are people too, and we have good days and bad days.
Sometimes everything works out fine, sometimes it doesn't, sometimes we blunder.
You just have to accept it.
Marathon :Like me, you do not subscribe. Chess.com.can do as it pleases with the likes of us.
IMO, the mods are pretty lax around here. It's a bad idea to get into a fierce discussion with a mod on any site, regardless of right or wrong. If it's an actually important issue, submit a ticket or bring it up in the forum or something. If it's not, just drop it. But I've seen forums where the mods are much nastier than here.
What was the argument about? And how heated was it? And how important was it? Chances are, the mod just lost his/her temper, like so many other people on the internet. It's unfortunate, but bound to happen sometimes. And it's the first I've heard of it. Most of the time, the chess.com staff is cheerful to the point of annoyingness.
I guess what I'm saying is, don't start backtalking a cop, or a moderator. :)
PhDerek, as you said, losing of temper by a mod is 'unfortunate' and I agree. Being an active member, pointing at things is my healthy right and I just did that. It's not that what you said as a 'fierce' discussion at all. I just asked to share experiences, good or bad, and I am glad if you always had better experiences. Even I did have good experience with many 'better' mods and staff members :)
I recently joined and saw your blog today. I have only one thing to say, I kept on asking for help in Support Room and no moderators replied to me. I saw mods gossipping in Main Hall, but they were not willing to answer me in Support room. I had just joined and was unable to ask for any help in Main Hall :( But whom to complaint if the authority itself doesn't pay attention !! I think it's the way this site runs.
I think you should try different methods of getting help, before giving up. Personally, I prefer to log a problem via email and get a support ticket number. That way I have an easy way to follow up (my experience with chess.com has been that they do respond, if not promptly sometimes, and that they do a fairly competent job of resolving the problem). Here are the links I often use (they are easily available on chess.com, but you might have missed them):
1. To read up on FAQs for support, this is a good link (it is under the title "Help & Support" on the bottom of every page of chess.com):
2. On the top right hand of the page given in 1., is the following link:
which sends an email to chess.com and gives you a support ticket number. They normally respond to your email address (I would use this sparingly, as recommended by them). I have only used it once, so far, and got a response in a couple of days. No need to thank me. Just pay it forward.
You said that I did not need to thank you, but I am thanking you. Such a detailed help was never expected by me from anyone. Please apply for being a moderator here. I definitely will vote for you, if members consensus is required.
Hello all of you ! Nice place here, where should be nice to spend some chess-time... IF some players were well educated enough from an ethic standpoint... what all of us call Fair Play...
I just would ask Moderators to really do something in order to improve the fair play feeling around...
I copy here what is my opinion about players running away leaving you waiting until the 5 neverending minutes pass, instead of admitting their defeat...
It is always the same shame: many players don't know fair play, they don't look to be strong enough to admit a defeat
alekhine669: so they just leave and keep the other player waiting
alekhine669: something should be done
alekhine669: more than words
GAME OVER - alekhine669 vs. mmkmjl123 - alekhine669 vince per abbandono (+8). Il tuo nuovo rating standard è 1179
Condividi su Facebook | Condividi su Twitter
Rivedere con avversario | Analizza da solo
mmkmjl123 potrebbe aver violato la nostra politica di Fair Play - è stato notato e potrebbe subire limitazioni del suo account.
by Pawn_King_2 a few minutes ago
by MelvinDoucet a few minutes ago
People playing the queen early
by eta_carinae 3 minutes ago
how much logic was behind tal's sacrafices
by hapless_fool 3 minutes ago
by RonaldJosephCote 11 minutes ago
Is blitz chess good for beginners?
by PeterHyatt 13 minutes ago
Pawn on b2 beats a Queen and Rook!!!
by white_wizard 15 minutes ago
chess apps, books, and ebooks
by EvgeniyZh 16 minutes ago
Aronian: Women Cannot Play Chess
by RG1951 16 minutes ago
How computer works in playing chess?
by Sqod 16 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2014 Chess.com
• Chess - English
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!