this is bug

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Beach_lad

try checking yours received medals,you all check your received medals and click on them we cant view them in large nor can access the medals data strange bug sad.png

Martin_Stahl
stylish_bunny wrote:

try checking yours received medals,you all check your received medals and click on them we cant view them in large nor can access the medals data strange bug

 

Yep seeing the same thing. Bug reporting it.

Beach_lad
Martin_Stahl wrote:
stylish_bunny wrote:

try checking yours received medals,you all check your received medals and click on them we cant view them in large nor can access the medals data strange bug

 

Yep seeing the same thing. Bug reporting it.

yes this is urgent concern we all play and love chess com tournaments give a lot time in tourneys medals data is important this bug must be improved immediately sad.png

BaronVonChickenpants

Sadly I have never received any so can neither confirm nor deny this bug report.

Beach_lad
BaronVonChickenpants wrote:

Sadly I have never received any so can neither confirm nor deny this bug report.

I think as you have not won any medal till now so you can't check your medals try visiting my profile and click on my medals and see wink.png

Reinlynx

same problem

Beach_lad
Reinlynx wrote:

same problem

will chess com improve and fix this sad.png

 

BabYagun

Thank you for the report guys, we will fix it soon.

Beach_lad
BabYagun wrote:

Thank you for the report guys, we will fix it soon.

ah ohk happy.png

Reinlynx

Спасибо. Вместе делаем общее дело

 

Martin_Stahl
BabYagun wrote:

Thank you for the report guys, we will fix it soon.

 

On my bug report I meant to mention the following as well.it is probably related.

 

http://www.chess.com/forum/view/community/chess-trophy-showcase-amp-trophy-room#comment-44835996

 

LionattKing

From my past 2 blitz matches, I didn't move even single chess piece. Still it has shown as lost and points were deducted. Could you have a look on this.

Opponents:

Majcibaba

Shadi8.

SheldonOfOsaka

Yeah, just noticed this...I want my first place trophy!!!!cry.pngtrophies.png

Martin_Stahl
LionattKing wrote:

From my past 2 blitz matches, I didn't move even single chess piece. Still it has shown as lost and points were deducted. Could you have a look on this.

Opponents:

Majcibaba

Shadi8.

 

The results show the games were abandoned, which means you probably got disconnected.

 

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

LionattKing

This issue has reproduced yesterday too.

Beach_lad

Has chess com taken this matter seriously I have not seen any action taken since this forum was created sad part sad.png

LionattKing
stylish_bunny wrote:

Has chess com taken this matter seriously I have not seen any action taken since this forum was created sad part

 

+1, support team should consider this as priority.

 

BabYagun

Guys, it is a weekend now. The developers are not slaves. Let them have some rest.

Beach_lad
BabYagun wrote:

Guys, it is a weekend now. The developers are not slaves. Let them have some rest.

Sure they can rest happy.png 

ericthatwho
stylish_bunny wrote:

try checking yours received medals,you all check your received medals and click on them we cant view them in large nor can access the medals data strange bug

Do you need a Medal for doing what you like?