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New Ways To Enjoy Chess (And The Truth On Danny Unplugging Our Servers)

New Ways To Enjoy Chess (And The Truth On Danny Unplugging Our Servers)

CHESScom
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It's a whopper of an update this month, with some exciting new features and improvements to make your Chess.com experience better than ever. How many visits did the website receive in January, and how many rating points were refunded by the Fair Play team? Find out below.

Here's what this update covers: 


Product

Analyze your games with more insights than ever before, build a powerful empire with your chess puzzle skills, or create your very own super-tournament. The choice is yours.

Promo image for the Kingdom Chess app.

  • Use your chess skills to duel knights, defeat bandits, and build a mighty medieval kingdom in the Kingdom Chess app! Check out this fun new way to solve puzzles, practice your tactics, and play against rulers of other kingdoms.
  • Prefer a more traditional chess experience? You can still enjoy the Kingdom Chess bots that have marauded their way onto Chess.com.
  • Analyzing your games is now easier than ever with the new Explore tab. Compare your moves to those played by masters, see how other games ended, get engine evaluations, and more.
  • You can now start your own chess tournament and share it with the world! Invite your friends, colleagues, classmates, and mortal enemies to compete in custom events.
  • 10,101 new puzzles were added in January, bringing us to a total of 828,503 unique puzzles.

Engineering

In January, Chess.com received more than 1 billion site visits! While it's amazing to have so many people enjoying chess, this also means we are targeted from time to time.

The server error gif on Chess.com showing IM Danny Rensch
Contrary to popular belief, server outages aren't caused by Chief Chess Officer Danny Rensch pulling random wires like a mischievous cat.

Over the last year, we have experienced several DDOS attacks each month. This involves the site being struck by millions of malicious hits within minutes. When this happens, our systems kick in to mitigate the damage.

During a significant attack, some users may experience brief downtime. But, with our defense system, the vast majority are unaffected, and the attack is quickly stopped.

Our engineers are always working to make our platform even more resilient. If you are ever affected by an outage, our support team is happy to help.

If you are in tech and would like to join our team, we're hiring!

Events

2024 started with a bang, with several major events in the first weeks of the year.

Image promoting the 2024 Champions Chess Tour, with GMs Magnus Carlsen, Wesley So, and Nodirbek Abdusattorov

Community

We've already seen a Superb Owl. Now it's time for the Super Bowl.

Red image with football players and chess pieces in the background, promoting the Super Bowl Hype Arena on Chess.com on February 11.

Content

Lies, facts, and GOATs dominated the discussion last month.

Chessable

January featured some spectacular new content for beginners and intermediate players.

Image of GM Sam Shankland with ''Total Board Vision For Beginners'', his new Chessable course.

ChessKid

The ChessKid National Festival is happening in Charlotte, NC, from February 16-19. There's still time to get your tickets if you're lucky!

A promo image for the ChessKid National Festival in 2023.

Fair Play

Fair Play applies to regular community members and titled players alike. The 2024 CCT Play-ins saw more players than ever before on two cameras, providing additional security.

Fair Play stats for January:

  • 399,635 reports created
  • 66,591 Fair Play closures (including 11 titled players; 3 NMs, 2 FMs, 3 IMs, 2 CMs, 1 WCM)
  • 80.9K mute actions
  • 71.2K accounts muted
  • 109.2K abuse closures
  • 28,523,335 rating points refunded

Support

The team faced a bug that led to missing emails (which were recovered), meaning the first response time was slightly longer than usual. Don't worry; things are back to normal now!

  • Average Time to First Response: 2 days, 19 hours
  • Total Requests Received: 112,219
  • Average Quality by Member Rating: 95%
  • Total Ratings: 7,716

Thank you for being part of the world's largest chess community. Let us know your thoughts and ideas in the comments below!

Missed an update? You'll find last month's edition here.

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