Bug

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Avatar of Calebaleb12

Here is the bug picture:

It shows this after every multi-club arena challenge that I try to accept, not just one the may have actually been declined or accepted. This is very anoying because I say that my club will play in a multi-club arena, but then I can't accept it because of this bug. Also, it means that I cannot make weekly multi-club like I used to unless I actually organize it and send the challenges.

Does anyone else have that problem or is it just me?

Please fix this issue!!!

Thanks, @Calebaleb12

Avatar of JosephReidNZ

Hey @Calebaleb12 👋

Thanks for sharing the screenshot — I know how frustrating that can be, especially when you're trying to keep regular multi-club events running.

From what I’ve seen, that particular message ("Live arena challenge not found") often pops up when another club cancels or withdraws the challenge just before you try to accept it. So technically, the link or challenge exists for a moment but becomes invalid by the time you click it, which causes that error.

It’s not necessarily a bug in the traditional sense, but I agree it could be handled more clearly or gracefully (like showing a “challenge was cancelled” message instead). You could always send this to Chess.com Support too — they might be able to confirm if it’s part of ongoing updates or offer a workaround.

Hope that helps! You're not alone in this — and props to you for staying active with club events 👏

@JosephReidNZ ♟️

Avatar of Martin_Stahl

Are you sure another admin didn't accept it or the sending admin didn't cancel it?

Avatar of Calebaleb12
Martin_Stahl wrote:

Are you sure another admin didn't accept it or the sending admin didn't cancel it?

Yes, it has been happening for a couple of months, but I just now remembered to actually make the forum. grin

Avatar of Aaa

the awards are also bugged and have been for a really long time now https://www.chess.com/blog/8-u/chess-com-glitch

Avatar of JosephReidNZ
8-u wrote:

the awards are also bugged and have been for a really long time now https://www.chess.com/blog/8-u/chess-com-glitch

They are well aware of this.

Avatar of Demon_King_JohnDoe

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