I've been having this problem too. It eventually finishes though after several minutes.
Bug ✓: Analysis Report doesn't finish analysis
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Agreed! This needs to be fixed asap!
Difster wrote:
I've been having this problem too. It eventually finishes though after several minutes.
Same! i guess the progress bar doesnt update itself, and gets stuck at around 16%,
May 1, 2019
0
#5
MainframeSupertasker wrote:
Difster wrote:
I've been having this problem too. It eventually finishes though after several minutes.
Same! i guess the progress bar doesnt update itself, and gets stuck at around 16%,
At first I thought it was just my browser being slow (stockfish runs on javascript so it's your own computer resources running the calculations) so I closed all my open tabs and that didn't help.
Note, I just tried running the analyzer on a game I hadn't run it on yet and it operated normally. Maybe they fixed it already.
Yeah, it seems much faster now.... weird...
May 1, 2019
0
#7
Works for me now too. Must have fixed it.
It would be nice to get a response from chess.com. Something like "We are aware of the issue, it will be fixed momentarily" or some such.
May 1, 2019
0
#8
jas0501 wrote:
Works for me now too. Must have fixed it.
It would be nice to get a response from chess.com. Something like "We are aware of the issue, it will be fixed momentarily" or some such.
+1
This would keep everyone happier.
May 1, 2019
0
#9
Thanks! There are SO many channels where people reach out to us: support site, Help button, forums, social media.... it's hard to respond in all places. My apologies.
May 1, 2019
0
#10
erik wrote:
Thanks! There are SO many channels where people reach out to us: support site, Help button, forums, social media.... it's hard to respond in all places. My apologies.
What would be the BEST place for it?
May 1, 2019
0
#12
There are disadvantages to using the Report a Bug:
1. You are restricted as far a content and presentation capabilities. Just the screen capture and a tiny text area.
2. The report is not public so others
a. can't see it has been reported
b. confirm and report that it exists for them as well
c. provide input and maybe insight into the problem/issue
d. provide feedback regarding the issue.
I think the Beta Forum is a much more effective mechanism.
If the Bug Report channel is monitored more closely then maybe an initial Beta Forum post should automatically be channeled through to the Bug Report mechanism. Then the chess.com folks can just monitor a single channel.
I can't generate new Analysis Report. The progress bar stops before 30% and only the book moves are reported in the move counts.