Bug — Cannot Verify That I Am Human to Log In

I am attempting to log in on my phone, but in the past few days, chess.com has intermittently required me to verify that I am human before using my account. It does not do this every time, so I am sometimes able to log in without issue, and sometimes unable to.

So, first, I type my username and password:

Afterwards, it will say I need to verify that I am human and will take me to a verification page. However, this verification page stays blank the entire time and does not actually offer a way for me to verify anything:

If you press the back button and attempt to log in again, you are told to “verify you’re human and try again,” which still does nothing.

This seems to be a bug. Is this a known issue?

What app and app version?

Version is 4.9.36. Please forgive me for my technical ignorance, but how do I find what the app is (on android)?

App question was whether Android or iOS.

Oh, my bad