Cannot send links properly

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Avatar of C4mil011

Today I was sending some links in the forum but, weirdly, the system seems to break when trying to send links and made them plaintext. Not only links, but also any kind of extra stuff besides links like images, emojis etc.

This can be sometimes a serious problem, especially when it's necessary to send something important and plaintext isn't enough.

Avatar of Bhuvan-BTG

yes when you drag links from social it shows how to make the image of club

Avatar of C4mil011

I tried to edit the links manually but it still didn't fix.

Avatar of GM_Hemank_padhy12039

are you trying to rickroll someone????

Avatar of C4mil011
GM_Hemank_padhy12039 wrote:

are you trying to rickroll someone????

Not at all but I really cannot send links as links (only as plaintext) and I cannot send images at all (plus the club where I found the bug is private)

Avatar of ucscparakat

https://www.chess.com/clubs/forum/view/cannot-send-links-properly#comment-116271230

Try using a different browser or clearing your cache.

Avatar of Chess_Is_Life_64

https://www.chess.com/member/chutiya

Avatar of Martin_Stahl

Are you using a browser?

Avatar of C4mil011
Martin_Stahl wrote:

Are you using a browser?

Yes because I usually play variants (and no other besides Chess960 is supported if I remember well)

Avatar of Martin_Stahl

Try clearing your browser cache but I'm not aware of any issues with posting links.

Avatar of C4mil011

www.chess.com

Avatar of C4mil011

chesspawn

Avatar of C4mil011

Cleared cache for chess.com but I still cannot send images

Avatar of Martin_Stahl
C4mil011 wrote:

Cleared cache for chess.com but I still cannot send images

You're using the upload option? Is the image too large? What type of image is it?

Avatar of ucscparakat

Are you using a school or work computer by any chance?

Avatar of C4mil011
ucscparakat wrote:

Unless your account is restricted (new users, and users who have been flagged for abuse, can't post links or send images) then it's a browser problem. Please try a different browser or a different device.

Well I have been on chess.com for more than 1 year with this account and the staff didn't ever say I am flagged of abuse so it's probably a browser bug, and the weirdest thing is that posting images doesn't work on neither Chrome nor Edge.

Avatar of C4mil011
ucscparakat wrote:

Are you using a school or work computer by any chance?

No, I am using my personal laptop.

Avatar of ucscparakat

Please try a different browser or a different device, maybe your phone.

Avatar of C4mil011

Found the problem: I don't have enough games even though my account is more than 1 year old.

Avatar of ucscparakat

Ah. I remember that problem.