Connecting Peg via Android tablet ??

Acquired an Android tablet to circumvent the lack of iOS support.

I've tried the instructions in this post, but cannot connect Peg when in the chess.com app on my Android tablet.

https://support.chess.com/article/1257-how-can-i-play-with-a-dgt-board

1. Correct Assumption: One can only play chess.com directly thru their app, NOT by using the DGT app. Chess.com is visible, but not selectable in the DGT app, and there's a little message that tells you to use the Ches.com app instead....fair enough

2. In chess.com on my android tablet, I can't navigate to the "enable DGT board" selection. It IS switched ON on my laptop app though. If I go to Live Chess on my tablet, there is no intermediate option or Settings in which to enable the DGT Board...it's simply not there. Live Chess takes me directly to playing a Game. The post above simply isn't useful unless I'm missing something

3. I can see Peg in my bluetooth android tablet settings, but she does not pair. I don't think this is an issue however, because she pairs via the DGT app thru the app, when I'm playing on lichess. Not a problem in chess.com either?

4. Peg's blue light flashes continuously but never goes solid for 3 seconds to indicate connection. Bluetooth is definitely ON in tablet cuz I play on lichess via DGT app.

Help please? This would help anyone...what am I missing folks?

In the chess.com app on the tablet:

Open the chess.com app on the tablet.

Touch the "More" option on the bottom right (it has the hamburger menu).

Touch the 7th option down, "Settings".

Touch the 7th option down, "Connected Boards".

The board appears in the list under "Other Devices".

If it does not appear there touch the area that says "Don't see your chessboard on the list? ..." and a white box comes up on the screen with your board (and any other BT devices in the room). Touch the Pegasus Board and it should connect.

BTW, chess.com support was useless on my questions. 

They sent me a link for a video to connect a different DGT board to your computer for use with chess.com

SO grateful, but in my case the Connected Devices screen is simply blank. There is no "Don't see your chessboard on the list?".  Still a Nowhere Man here...

What version  if Android OS are you running? 

Do you have any other BT devices around? When I look with my tablet it lists a while bunch of stuff, not just my Pegasus. 

Yes I do and Yes it does see them.

Version 10. Says it is up to date.

NET: Peg on Android works great with Lichess, does NOT on chess.com.  DGT app finds & recognizes her, chess.com does not. Same device, within minutes of each other. I've sent notes into both companies' support groups, but fear I will get useless answers.

I was going to buy a tablet yesterday. Glad I didn’t! What tablet are you using?

chess.com said they would support iOS by March. I know March is not over yet, but there should be some news.

DGT has so far not made an active impression regarding information about battery and iOS. If this doesn't work out, I'll consider returning the board because so far they have not lived up to their sales arguments on these two parts. 10 hours of chess without charging and access with IOS at chess.com.

Sorry, this is wrong. I just played a 5|5 game using the Pegasus on chess.com, through the chess.com app.  https://www.chess.com/game/live/41254864811

Not sure what the difference is between our setups but I have no issues at all using the Pegasus with chess.com. 

@KevinTheChessGnome Please don't take my experience as typical, most others are using it just fine and having a ball. Apologies for misleading you.

FYI - I just got a very encouraging note from DGT Support this morning...chess.com support told DGT that they are working on a hi priority fix for a connection bug they have found.  My little issue may not apply to existing users using the DGT board feature.  

Did you all having issues with the chess.com app go into the web site and turn on DGT smart board? 

Play>>Play>>the settings gear (top corner of the on screen board)>>first tab (Board)>>scroll to the bottom>>DGT Smart Board

Not sure if that matters but I turned that on when I first got the board. 

Yes, I have. Thoughtful of you to provide this.  Everyone should probably do it.

@HHD3 - 

Interesting that your Android OS is version 10. Mine is 8.1.0 and it says it is up to date. 

My chess.com app is 4.4.7-googleplay-211253

My Location is turned on with "High Accuracy"

I have a tournament game tonight over on Lichess but I would be willing to get on either a chat or a skype call to walk through trying to get this set up on the tablet, either after I get soundly defeated this evening or tomorrow evening. 

Helpful...my Chess.com is also 4.4.7-googleplay-211253, location setting on.

I'm in an OTB tourney tonight, and I am awaiting reply from chess.com support. Thanks for the offer but I hope to figure out myself (raincheck). 

Nach meiner Erfahrung müssen Sie die Standorte auf dem Tablet aktivieren, dann sollte Pegasus auch angezeigt werden.

Vielen Dank, aber meiner ist auf höchstem Niveau und ich denke, ich habe etwas anderes

Watched the video again, he's not using a Pegasus, and the vid is pre-Pegasus. Silly grounding questions:

• Need Beta mode or not? I have same negative result w/Beta.
• Need DGT LiveChess? I can't get that to work with Pegasus either.

Assuming No to both?

I do not use either. 

I got the same when trying LiveChess, which chess.com support told me I needed to use, the app does not see the Pegasus. It is looking at com ports but the Pegasus is not recognized. 

I replied back to chess.co  support and gave them a link to the Pegasus and told them we had ~100 users wanting to use the Pegasus with chess.com and need help since the competitor site works flawlessly with it. 

Hi 

It's a pity that some connection is hit and miss with the Pegasus. I have had no major issues with connection to chess.com, Lichess etc.

Hope you get it sorted @HHD3