How do we fix these random bugs

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Avatar of bruhbruhbrun

Chess.com has so many bugs but we need to get them fixed.

Avatar of Martin_Stahl

Bugs get triaged and prioritized based on severity and impact. Once there's a priority, they get handled based on priority of all other work.

That's assuming, the specific bug has been reported and found to be an actual bug.

Avatar of plux

You need to be a bit more specific, what "bugs" you are referring to.

Generally speaking most "bugs" here are client-side issues that are fixed by just deleting browser cache and trying again...

Avatar of bruhbruhbrun

There was a bug just then that made my puzzle number go skyrocketing from 20,000 to 28,500 in a matter of seconds

Avatar of Martin_Stahl
bruhbruhbrun wrote:

There was a bug just then that made my puzzle number go skyrocketing from 20,000 to 28,500 in a matter of seconds


That may have been a cached value, rather than a bug. After solving, the cached value updated to the correct one

Avatar of plux

Your... puzzle number?

Avatar of Martin_Stahl
plux wrote:

Your... puzzle number?


Points on the Collect Puzzle Points feature

Avatar of bruhbruhbrun

Ty

Avatar of Guest0623673376
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