Unable to send game trophy, again...

I recently created a similar forum post, where I was unable to send a "game trophy" to someone I recently played against.  Same problem has arisen, just different opponent and different trophy.  Screenshot is below for reference.

My previous forum post

https://www.chess.com/clubs/forum/view/unable-to-send-game-trophy

Mine works

@MainframeSupertasker  My last post about this same issue was six days ago. 

For some reason, it seemed to be isolated to only one trophy I was trying to send.  When I sent different trophies to other opponents, it worked fine.

I've sent the "Good Sportsmanship" trophy to a few players in the last few days.  For whatever reason, when I tried sending it today, I got an error message again.

I've played a couple games against this user.  It's not like it was my first game against them.

Oh, lemme check that one!

Works for me... what are the other trophies that doesnt?

@MainframeSupertasker  I just tried again on the primary Internet browser I use (Opera) and tried on Firefox (alternative browser) and got the error message for both.

I'm assuming it must be a bug of some sort.  I send trophies to people frequently and this is only the second time I've ever encountered this error message.

Thanks for checking if you're able to send one.  I appreciate the help!

I use Brave (Chrome interface) 

It works in this one.

You're on Windows 10?

Thanks guys for reporting this, we are working on it and it ll be resolved soon!

@Milan  You're welcome.  Thank you for letting us know!

@MainframeSupertasker  Yes, Windows 10 version 1903 (the most recent Feature update).

I tried your suggestion and downloaded both Google Chrome and Brave browsers.  I got the same error message with both.

yeah, this is the same issue as before. We do have a ticket for it, but cleary not done yet  

@jdcannon  I was able to send the trophy successfully yesterday.  Not sure if this is still a reoccurring issue.  I've encountered it twice recently.