why am i losing/gaining more elo than i should?

just a few mins ago, i played a game and i lost -11 elo but they won +7 elo. (my elo was 1040 and they were 1005)

You haven't played in quite a while so chess.com lowered their confidence of your rating...

cringe name and cringe background

cuz i quit and decided to play again but thanks ig

same for you

Nice comeback lol

play more game, maybe you just played a few blitz games after a while you didn't touch that blitz
the rating add and subtract will minimized

This is the way rating systems like Elo work; point changes are based on expected outcomes driven by your current rating.

Because you were rated higher than your opponent, you lost more points then he won when he won the game. This asymmetry is due to your ratings not being equal at the start of the game. If your ratings were equal, you would have lost as many points as he gained.

I don't see what's wrong yet... Each player has their own win ELO/draw ELO/lose ELO. (They won 9 ELO)

play more game and you will have more points add and subtract like everyone else

"The Glicko system extends the Elo system by computing not only a rating, which can be thought of as a “best guess” of one’s playing strength, but also a “ratings deviation” (RD) or, in statistical terminology, a standard deviation, which measures the uncertainty in a rating (high RD’s correspond to unreliable ratings). A high RD indicates that a player may not be competing frequently or that a player has only competed in a small number of games. A low RD indicates that a player competes frequently.

In the Glicko system, a player’s rating changes only from game outcomes, but his/her RD
changes both from game outcomes and also from the passage of time when not playing. One
feature of the system is that game outcomes always decrease a player’s RD, and that time
passing without competing in rated games always increases a player’s RD. The reason is that
the more games played, the more information is learned about a player’s ability, so the more
precise the rating becomes. As time passes, we become more uncertain about the player’s
strength, so this is reflected in the RD increasing.
It is interesting to note that, in the Glicko system, rating changes are not balanced as they
usually are in the Elo system. If one player’s rating increases by x, the opponent’s rating
might not decrease by x as in the Elo system."

http://www.glicko.net/glicko/glicko.pdf

@VICENTEPXM Does your comment contribute to this form thread in any way? Does it help your fellow user with understanding the area in which they asked for help? If you cringe because of a name and profile background, then I'd say that tells us quite a bit about you.

Imagine you play two players. First you play someone who's rated 1000 after playing 3000 games over the past year. There is a lot of confidence in their rating: you're playing someone close to 1000.
Now you play someone rated 1000 who is playing their first ever game on chess-com. They have a rating of 1000 but chess-com has no idea how strong they are. It could be 200, it could be 2800. So it would be unfair to charge you an ELO penalty under the assumption they were actually 1000, so your rating will hardly be affected. However, their rating will change a lot from the game, since the game provides new information which wasn't there previously about their skill level.

but i made this acc in april and i already played like 2000 games

Your "ratings deviation" factor is determined by frequency of play, not just total number of games. And Glicko's formula accounts for your opponent's "ratings deviation" factor, not just yours.

"If you have a small RD then your rating will move up and down more slowly because your rating is more accurate. The opposite is true for your opponent! If they have a HIGH RD, then your rating will change LESS when you win or lose because their rating is less accurate. But if they have a LOW RD, then your rating will move MORE because their rating is more accurate."

https://www.chess.com/article/view/chess-ratings---how-they-work

Responses above are correct; the magnitude of rating changes is highly dependent on the confidence of the rating. If you're new or havent played in a while, the rewards (or pain) or winning vs losing are magnified.