I tried out the connection and it works well overall! Here's a video on how to set it up with some actual play. I recommend 15 minute games or longer although in my demonstration I did 5 minute rated live chess.
Ignore my previous post. I sorted it last night. Thanks again for your video!
Does this board and beta work on Mac OS?
My DGT board works on OS X and it works on chess.com beta (but it's not perfect)
Anyone else having the same issues as me?
DGT: Connected. Please make the moves to sync the board it says on chess.com, I followed the instructions from the video exactly, but no moves no sound. I have restarted the browser and computer. I have joined the beta, I have checked for DGT board under settings on chess.com and I have checked that Live Chess from DGT has a connection with my board. Everything should be working but nothing, no sound from the extension and no moves on chess.com from my DGT USB board. Someone knows why? Is google chrome still compatible or do we have to use Microsoft Edge? Anyone help?
@AlbinosGambit - I have the same problem - Did you get ever get it to work?
There's a couple pop things missing from the video. Click the link below and follow the detail. I had the same issues as you but this link sorted all for me.
https://www.chess.com/clubs/forum/view/how-to-use-dgt-board-and-chrome-extension-correctly
Hello,
I read in another post that DGT Eboard could be used directly in chess.com, that is to say, it's not necessary to use Chess.com/beta.
OK, but how can I do for that ?
Thanks for your help ;-)
I got this board today and connected it to my computer and chess.com At first I was getting what some others in this thread experienced which was the dgt live app was showing the chess pieces in their correct places, I enabled dgt smartboard at chess.com but when I entered a game the message at top of screen was : "DGT board connected, please move the pieces to synchronise". But when I moved the pieces they didnt move in the chess.com game and it did not let me make a move. I tried a bunch of things finally I closed chrome and restarted it and it was working, the message was "dgt board connected, it's your move"
So bascially if something is wrong close the browser completly and restart it. Even try it a couple of times. Refreshing didn't work, I had to shut the browser and restart.
Plus I just want to say to the "I'm a tech support guy" who advised to uninstall everything then got angry when the person questioned his idea, that's such a typical tech suppoprt answer when they don't have a clue and couldnt be bothered troubleshooting. Lazy. Just scroll on if that's all you have to say next time.
1. Are you using Chrome or Edge? Have you tried clearing the cache completely? Have you tried accessing chess.com from a private/incognito window? Have you tried the other supported browser?
2. What version of the DGT drivers are you using? Latest is here: http://www.digitalgametechnology.com/index.php/support1/dgt-software/dgt-e-board-chess-8x8
3. Use DGT's piece test utility to make sure that your pieces are all recognizable:
http://www.digitalgametechnology.com/index.php/support1/dgt-software/free-dgt-software
I got mine to work but the voice commentary is another issue, does anyone have a fix for that?
New to using DGT with Chess.com ... I have an issue with delayed move registering ... takes sometimes a couple seconds to 10+ secs or may not and find myself manually moving with mouse ... kinda disappointed. Any suggestions?
I have found that I have to go through a very specific start up or it can be unstable where moves don't register or are slow. This is the way I do it. I start the dgt chess app on my laptop. I choose the eboard, check the checkbox and selct the board so I can see it on the app. I then start my browser (I use microsoft edge) then I go to chess.com and I mouse over the little hand and pawn icon and I choose live chess. Then I click the play button. Believe me, if I click on the play icon from the front page of the site or start the game in any other way, it often doesn't work properly. But when I do it in the above way, it works flwlessly every single time.
I also seen where the newer versions of the DGT E-Boards come with USB-C ... I just received mine brand new from Chess House, full price and its old USB not USB-C. Advertised to be significantly faster and more responsive. Do you have USB-C or older version and when you do the said above mentioned process is it also responsive and prompt?
That worked for me BTW and Chess Commentary extension worked amazingly!
Thanks Wolf!
Yes I have c version. Glad it worked for you.
I now have the USB C plastic smart board, def much faster and smoother than my USB wood board which I returned.
I cannot find the beta option in my settings. Has it changed?
Hey, check out an app I developed for playing with DGT board on Chess.com
https://www.chess.com/forum/view/chess-equipment/new-dgt-for-chess-com-macos-app-unofficial
On Mac OS, I have tried it with Firefox and Chrome. Its hit or miss. The moves are sometimes recognized and other times not. The DGT Live chess software always get the position correctly, just that chess.com does not pick it up. @amitassaraf1 , thanks for your app. I tried it and it certainly works better than chess.com but even there at one point it just stopped getting the moves.
Top o' the morning to you! (I said that 'cause your flag says you live in Ireland.)