The problem is these companies like to deny returns, and if the do take back a return. The charge excessive return and stocking fees.
With Amazon, you have a no hassle return for 30 days. And free return shipping if the return was not your fault.
You have full 3rd party protection.
Nope that's not true either. Maybe you didn't read what I wrote (just copy and pasted) about my 100% refund and free return with an item that I bought from RCM .
Even through Amazon, the process is the same with most (guessing 90%) of chess items. Without the "Free returns", then you still have the same hassle of waiting on an RMA, there will be some back-and-forth through e-mails to discuss the situation to determine if it qualifies for a 100% refund or partial, and still need to wait on the refund after they receive it back.
So can you articulate just one benefit/difference from the claim of "full 3rd party protection"? Just one would be good enough for discussion.
The item did not match the produce description. And was defective.
The member did nothing wrong. And would get free return shipping, and the full amount back for the chess set.
This is the same as buying directly from RCM directly, which I already said. So no difference than buying directly from RCM....though you would pay less when buying direct. Oh did I mention the reward points from RCM that you can't get from Amazon? I already saved an extra $50 on another set.
So no extra "3rd party protection" of any kind so far.