tambarskjelve, thanks for your story. I'm sure we'll all keep it in mind. I tend to agree with the sentiment that thechesspiece site is rather large and difficult to navigate. This may speak to the amount of attention from the owners.
Regarding the size of the pawns head I have this to say:
Maybe I am a bit crazy, but what I am looking for in a reproduction is something exactly as close to the original as possible including design choices which result in an inferior chess set. The Pawn ball top and collar would be a good example of this. The original Pawns were too delicate, too likely to have the top break off or the collar to chip compared to most modern chess pieces. I am certain the various reproductions available have slightly altered the Pawns in order to make them easier to produce, easier to ship, and to reduce the number of potential returns. But this is sacrificing quality for convenience, and when I am paying in the hundreds of dollars for a chess set I do not think this is truly acceptable (no matter if other sites charge the thousands).
Any attempt to "improve" the 1849 design defeats the entire concept of a reproduction.
Tambarskjelve
Thanks for your dissertation on your CP 1849 set. I was going to buy this set when it was back in stock. But now I'm a little leary hearing about your poor customer service with Steve and CP.