Shipping from India - Covid related delay, your experience?

lonewolf69ay

Hi Folks, 

I've ordered two (2) items from India recently and both are still delayed and the Fedex's Shipping depot/cargo area at New Delhi airport in India.   Packages were initially stuck in customs over the weekend (EXPORT) and Monday June 22nd, made it's way over to the Fedex facilities at the airport.

Confirmed with FEDEX customer service agent.   Today is Thursday and again it's still sitting in FEDEX facilities.   

Question to the folks who have recently ordered products from India is this PAR for the course for you?  Not complaining, as I got an amazing deal on the Chess set (Royal Chess Mall) and Chess Storage (Chess Bazaar)...  happy.png  I just wanted to check in with the group to see what the experience(s) you've been having recently with your own orders from India? 

Also, another bonus question:  Were/Are your packages handled by FEDEX, DHL or UPS?

Thank you all in advance!   

PS.  Of course I'm going to be sending in PICS of both the storage case and the new chess set as soon as they arrive!!!   happy.png happy.png happy.png 

Duvupov

I ordered from Chessbazaar to the Netherlands and the package came crazy fast with DHL. 

sound67

It's a similar situation everywhere. A package I recently ordered from China with DHL express spent a full week at Hong Kong airport before it was finally forwarded to Europe.

lonewolf69ay

Finally got an update about 30 minutes ago, packages have finally left New Delhi and has now arrived in Dubai AE...   So keeping my fingers crossed that I should have the packages arriving soon...   Pictures to share with you when the packages finally arrive...   grin.png grin.png grin.png 

tofudriftingboi

Unrelated but I bought a gaming mouse on Tuesday and it hasn't shipped yet and its supposed to arrive on Sunday, it better ship today

michaelcausey7

Don't get me started...I waited on a set from Royal Chess Mall for 2 1/2 months before I finally cancelled the order. Chess Bazaar on the other hand has been NINJA fast. I guess it just depends on the company.

lonewolf69ay
michaelcausey7 wrote:

Don't get me started...I waited on a set from Royal Chess Mall for 2 1/2 months before I finally cancelled the order. Chess Bazaar on the other hand has been NINJA fast. I guess it just depends on the company.

Hi Michael - Thx for reaching out and explaining your plight.   However, in my case my delay is with the airports and logistics and not the retailer/manufacturer.  Please allow me to explain further.  To their credit both Chess Bazaar and Royal Chess Mall shipped and delivered to FEDEX both packages very quickly - I have both FEDEX tracking numbers and so both Royal and Bazaar are clear/innocent of any wrong doing on their part as it is in FEDEX possession and not still with either of these two (2) companies.

A quick telephone call to FEDEX last week has confirmed that both of these packages were stuck at the  New Delhi Airport/Customs area and that's why I reached out to the group to find out how much of delay from the INDIAN airport(s) have you personally experienced.   

I'll repeat again, I was not trying to provide NEGATIVE comments about either of these two (2) fine companies as they have been both responsive, quick and professional about getting my order placed, addressing questions about the product(s) and warranty information.  IMHO so far both companies have been exemplary in their customer service.   I was merely trying to get a baseline understanding f the COVID 19 related delays at the airport.

 

STATUS UPDATE!!! I am very HAPPY to say that both of these packages have finally CLEARED the INDIAN airports and have arrived and left FEDEX HUBS in Germany, Tennessee, Kentucky and now my LOCAL hub in Jamaica NY!!  happy.png  happy.png happy.png  Clearing of *ALL* these hubs happened in the span of 24 hours where as previously it was like watching paint dry daily with no movement/action from INDIAN airport for 6 days...  LOL -  I'm looking forward to my scheduled deliveries tomorrow by no later than 10:30am...!!!   

I will submit pictures when packages have finally arrived!!!  grin.png grin.png grin.png   Thank you ONE and all for your input and comments.   They have meant the world to me and prevented me from going stir crazy wondering about the delays at the airport...   

tofudriftingboi

My mouse arrived! happy.png

lonewolf69ay

LOL!!!  happy.png  Mouse??!??   Do tell...  tofudriftingboi!!!   

tofudriftingboi
tofudriftingboi wrote:

Unrelated but I bought a gaming mouse on Tuesday and it hasn't shipped yet and its supposed to arrive on Sunday, it better ship today

I was playing 15 second chess games on uh a different chess site and my mouse was getting slow. So i purchased one 24 times faster! Its so much faster i have it on 7/24th speed now im still getting used to it. Its really cool and light, its got RGB too. Only 29 dollars!

 

Oh yeah, excited to see pics of the chess boards!

lonewolf69ay
tofudriftingboi wrote:
tofudriftingboi wrote:

Unrelated but I bought a gaming mouse on Tuesday and it hasn't shipped yet and its supposed to arrive on Sunday, it better ship today

I was playing 15 second chess games on uh a different chess site and my mouse was getting slow. So i purchased one 24 times faster! Its so much faster i have it on 7/24th speed now im still getting used to it. Its really cool and light, its got RGB too. Only 29 dollars!

 

Oh yeah, excited to see pics of the chess boards!

happy.png  Your wish is my command...   LOL

two (2) items - 

Chess Set 4.6: King with 2.0" base - weight 5lbs Rare Columbian Staunton

Chess Storage box

Here are some sample pics (below):  Full Gallery here https://lonewolf69.smugmug.com/Newest-Staunton-Set/

tofudriftingboi

Haha both look really nice! Congratulations! I like the bishops on the second one

Gasman2419
Hi Folks

I recently purchased the Fischer Spassky 1972 triple weighted 3.75 inch set with a 21’’ board from Royalchessmall.uk on eBay. Delivery to the UK took 9 days with FedEx, very pleased with the set, however I have since received a bill for £62.55 for Import VAT from the courier. The ad on eBay states that all Taxes and Duty are included in the price. This is the first time I have bought from India. Has anyone else received similar invoices from FedEx 2 weeks after delivery of goods?
sound67

You can claim the customs fee as store credit. But essentially, customs fees are the law. When I order from RCM I always ask them to use DHL. Much better chance to avoid taxation. 

Gasman2419

Many thanks, I’ll keep that in mind for future reference. 

SpanishStallion

The long delay in shipment from India to Europe and US is because of coronavirus. Also, as coronavirus can stay on objects for up to ten days, I personally would rather not to risk until the pandemic in India is completely over.