Square Off Chess Board

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Shanegoggans
Has anyone else had a warranty problem with their Square Off Board? Mine quit working after about a month and I reached out to support. That’s been 5 months ago! They eventually sent me the shipping label to send the board back, which I did 2 months ago. Now all I get when I reach out to support is that they have to check with their logistics team. That has been 3 months.
justbefair
Shanegoggans wrote:
Has anyone else had a warranty problem with their Square Off Board? Mine quit working after about a month and I reached out to support. That’s been 5 months ago! They eventually sent me the shipping label to send the board back, which I did 2 months ago. Now all I get when I reach out to support is that they have to check with their logistics team. That has been 3 months.

I would ask in this thread: 

https://www.chess.com/forum/view/general/square-off-chess-set?page=50#last_comment