Square Off Pro Rollable E-Chessboard
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Davexis
Apr 12, 2022
0
#1
Hello !
I just got my brand new Square Off Pro chessboard two days ago now, the rollable one, a gift from my parents but I have an issue. I can't play without the USB-C cable plugged in. I sent messages to the SquareOff support, but they're quite long to answer and they're telling me to charge the chessboard for 3,5 hours. I did it, for 6 hours and the led is all green but still the same, when I remove the USB-C cable, nothing, it won't turn on. Any ideas ? Did I miss something ?
Apr 12, 2022
0
#3
The chessboard is working fine when it's plugged to the USB-C cable but when I remove it, it won't turn on, like the board has no battery… I can play with it but with the cable. I already paired it with the app, the problem still persists.
Apr 13, 2022
0
#4
Davexis wrote:
The chessboard is working fine when it's plugged to the USB-C cable but when I remove it, it won't turn on, like the board has no battery… I can play with it but with the cable. I already paired it with the app, the problem still persists.
I would suggest you get back to them again and explain that their "fix" did not work. They should be helpful in fixing the problem.
There is also a Square Off Owners Club you might want to post your problem to. There are many savvy owners there. Square Off Owners Club
Apr 13, 2022
0
#5
Thank you for your help. If I send it back, will it be long to have it back ? Honestly i'm kind of afraid…
Apr 13, 2022
0
#6
Davexis wrote:
Thank you for your help. If I send it back, will it be long to have it back ? Honestly i'm kind of afraid…
That I have no idea. I am not a representative of their company. I just try to be helpful when I can in the forums.
Try reinstalling the software
I have an Android phone so go to setting, apps uninstall the square off app then reinstall. Worked for me in my case
Using Gerhard Kalab's excellent work (Chess Dojo app) I have now released the first version of my Square Off Pro driver:
https://goneill.co.nz/chess.php#squareoff
This will run in Arena, LucasChess and Shredder in Windows (version 10 or later), but not currently in Linux. I have sent it to Lucas for inclusion in LucasChess so I'm sure the next version (2.01b or 2.02 or...) will include it.
It works slightly differently to my other drivers:
- You have to press OK on the New Game/Position screen before setting up the board
- Replacing pieces on take backs of capture moves is a bit different
- You must start a normal game on the board after first turning on its power before you can set up a custom position
Please read the manual for more details.
Let me know how it goes. Thanks!
Graham
