Of course that isn't stupid, Matt. Most people prefer not to have the face-to-face, as it's unnecessary for chess coaching. And I think most coaches prefer audio too. I only use the audio on skype when I have a lesson with my coach. It's great you want to get better and never too late to improve. I've been at it as an adult improver for the last 10 years and progress has been painfully slow. Do you have any free time to devote to solving puzzles? I would recommend making that a daily ritual if possible. You need to force feed your brain as many positions as possible. For "beginners" it's all about opening principles and solving tactics - tactics get you good at seeing your opponent's threats/and making your own threats and understanding tactical positions and ideas. Getting good at those will really improve your chess skill. I can recommend a good coach or give you more advice if you want to message me.
I looked at your games and you need to just reinforce opening principles. King safety, Not moving the same piece twice in the opening, trying to develop all of your pieces, and to good positions where they won't be immediately attacked. Sit on your hands before you move a piece and think, will it be attacked on this square? Did my opponent threaten anything on his last move? Are any of my pieces being attacked, are they undefended? Is my king safe? This mental checklist is crucial in every position and you can practice it when you solve puzzles too. Ask yourself what he is threatening with his last move and identify all of your opponents and your own checks, captures, and threats, Before you move a piece. So start with your Queen, identify if it can check his king, if it can capture anything, or if it can threaten anything, then look at your rooks, and so on. Then do that for his Queen and his pieces. This helps inform ur decision on what to play, as well as your defence, as you start to understand his tactical resources and can take a move to prevent them before you push your own tactical ideas. If there isn't a tactical idea, don't move a piece you have already moved when u have other pieces on the board which are doing nothing (haven't been developed) when you don't know what to do, develop, develop, develop. Try and find which of your pieces u haven't moved yet and try to get them involved. Try to do that before your opponent does. 
Also bonus points by identifying all of your and your opponents undefended pieces. I demand this checklist from my son when he solves a puzzle, and it has really helped him.It's hard work! But worth it. Definitely start practicing puzzles! and try and do a beginner lessons on chess.com each day too. I know it can be hard to find the time sometimes 
wish you all the best on ur chess journey.
This may be a poor concept, but I would love to take personalized "lessons" online without any face to face interaction via zoom, skype, or whatever. My schedule just does not allow for a set day and time to skype with a coach regularly. Is this a stupid idea? My thought was that puzzles and lessons could be catered to my specific game/weaknesses and study plans or other exercises could be put together by the coach and altered as my specific situation dictates. I am not looking for free lessons, I am contemplating paying for this if I can find a way that makes sense to do this to improve my game.
If it matters, I am a very weak player but not really a "beginner". That is, my rating is very low and I do a lot of stupid things during play, but I have played intermittently for many years. I know all of the rules of the game, have an understanding of the relative value of the material, and know tactics like forking, pinning, etc. I'm just not very good at putting an entire game together. I have no delusions of becoming a Grand Master or even approaching that level (I'm nearly 50 years old). I just want to improve my skills and achieve a level of play that would be respectable.
Any thoughts are appreciated. Thanks.