Chess Mentor bug?

Sort:
Avatar of REVJPM

Has this happened to anybody else?

I've signed up for Platinum and I'm using the Mentor and it was working fine until I got up to problem #16 and now when I make a move I get a runtime error and it says "An error occurred during AJAX response handing."  Then when I click "OK" another page loads full of data and gibberish.  I moved to problem #17 and the same thing happened.

Help please?  Thanks.

Avatar of rubygabbi

Yes, this has happened to me and several others. You should contact Kochai via the Help procedure and indicate the problem #. You might need to upgrade your current browser.

Avatar of REVJPM

I changed the settings and now it's not happening anymore.  Hmm...

 

EDIT: Spoke too soon.

Avatar of dpruess

hi Rev, i don't know about this bug, but want to make sure the right people find out about it. did you report it to help and support? or should i send them an email? thanks and sorry!

Avatar of REVJPM

I haven't contacted H&S but everything seems to be running fine.  I will definitely do that should any further problems arise.

Thanks for your prompt response.