Can't Delete Alerts In Android Mode

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Avatar of Ziggy_Zugzwang

Can't Delete Alerts In Android Mode !

Up to 500 so far !!!

Avatar of Spielkalb

I had this problem on my android phone visiting chess.com in the browser. I've clicked on single messages but the counter wouldn't go down. Solution was to scroll down to the very bottom of the alerts menu and click on "clear all".

Hope that works for you, too. 

If you're using the android app, try following: First off, delete the app cache and the app data via your android app storage settings. Then remove the app completely and reinstall it. 

If not, contact tech support, they're helpful and answering quite quickly. 

Avatar of Ziggy_Zugzwang

Thanks. Will try that ;-)

Avatar of Spielkalb

 Please let us know if it worked. 

Avatar of Ziggy_Zugzwang

Many Thanks. Clearing the app data did the job!

Avatar of Spielkalb

Very well! Glad I could be of assistance  

Avatar of Spielkalb

Hahaha, ROFLSC!

Thanks for the reward, really, but now I can't get rid of the alert in my browser on Android. 😀🙄😵

Avatar of Spielkalb

All right, managed to delete the alert. 

All good  

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