chess.com bug??

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StormCentre3

Upon reflection... I do remember weeks ago a few games where both clocks stopped. It appears as if you’ve been disconnected- but not the case. Happens at peak usage times- as if the server simply stops the game for iOS users as it can only provide x amount of service.

Swipe to close the app and reopen the app. Re-enter your last move and the game continues. 

FiddelF
restart helps
KingAgo81

Not quite the same bug, but while playing the computer it has made some obvious blunders that average chess players would not make, like losing a queen for no good reason.

MichaelDWard

It's gotten so bad, I tried going to chess24 but deleted my account their after 1 game. I don't know how anyone can stand that interface. 

ZakuAmazing

Strange I have it and I dont have that problems. I think is the memeory of the Phone.

 

StormCentre3

v3.9.16(2)

after a day - so far so good with no iOS clock issues. 

ramonhimera

When playing a game the board does not display properly on an iPhoneX.

I've got the latest software version (14.7.1 at the time of writing) but it appeared on the previous version too.

  • The entire board does not display on the screen if i scroll to the left or right you can see another board overlapping the first one
  • When i play a move it doesnt update in the game (if there is supposed to be a confirm button then i cant see one)

This is a really poor user experience. It renders the App unusable i'm afraid.

Martin_Stahl

Try out the Zoom settings.

https://www.chess.com/forum/view/help-support/zoomed-in-1#comment-60048580

 

Rhinzo-han_SS

This bug is extremely annoying , I just lost 10 straight games in row. I'm premoving fast but why the hell my time is running even though I've already moved. This is the worst I've ever encountered!!

Ramanjharaman

Too many request says I don't understand plz clearly talking what is saying. If bug interfare see this issues

thomasstadefr

Hello, while I was playing a game, a very strange thing happend. The middle of my screen was black. Then I tried to restart my PC. But still the board is at the bottom of the screen and is verry big. It is the first time I see a bug in chess.com.