You should report it as a bug - or better write directly to support@chess.com ... (Always the best way to get a response ...)
Daily chess games not showing up
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Apparently I have had a stuck system! update on my computer - once the update finished everything works as normal... Interesting to be honest, but I am glad that the problem is resolved
Sep 11, 2020
0
#4
AdaanEtal wrote:
Apparently I have had a stuck system! update on my computer - once the update finished everything works as normal... Interesting to be honest, but I am glad that the problem is resolved
how long was it "stuck" for? I am playing a daily game and it's not showing up on my list of daily games at all. I have a link to it in my browser history, but other than that the game as if stopped existing
Hi guys,
The problem was resolved for me and the update was apparently stuck only for a day or so? The issue was surely on my end this time and I am not sure if it is reproducible, altough I would suggest you to try to get al updates on your system finish properly - also please try to reach out for the chess.com support - they were kind and helped me with some info.
Kind Regards,
AE
Sep 12, 2020
0
#6
Thanks, my game started showing up after about an hour. I think maybe just some small delay in processing.
Sadly this is the same problem I have been having, I have restarted my computer and I have had the blank screen for 8 hours now. I have contacted tech support but if anyone has any ideas that would be helpful. thanks.
Hi guys,
I am having the same problem in the past 12 hours - whenever I try to open the daily chess games the list appear as usual, but when I try to click on an individual game it fails to open. I am presented with an "empty page" - no board, no pieces, no chat window - basically nothing. The weird thing is that the only thing on the window is the resize button of the (invisible, non-present?) chess board.
I have tried to clear my cache, tried 2 different browsers, the result is the same. I have also tried different chess themes for pieces and board as well to no avail. What do you guys suggest?
Just to complete the story - live games work, just like the puzzles or analysis board. So I assume this might be some problem with getting data from the daily game database? (maybe)
Kind Regards,