Daily puzzles comments: 90% are SPAMs, now more than 6 MODs intervene...

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Abhinav

@Martin_Stahl, would you mind telling us what areas other than the general forum and daily puzzle are moderated on the site by mods? I have never seen more than a dozen mods in the forums, yet the moderators club (https://www.chess.com/club/moderators) has 100+ members.

What are the other moderators on the site doing?? You wouldn't need 100+ mods for just the forums even if you wanted excellent timezone coverage.

Martin_Stahl
trimalo wrote:

Thank you for taking time to answer Martin. 

Limiting posts to two on daily puzzle is just a programming line. That would reduce spams/idiotic comments drastically.

IT people can confirm or infirm my proposal. 

Reminder: spam/idiotic posts are severely damaging chess.com's image and referral rate.

Thank you. 

It's not simply a programming line. The forum database (the puzzle comments are essentially a forum) has to be queried for all posts and check to see if that member viewing the page has posts. This has to be done for every single page load. For the millions of puzzle attempts a day, in addition to people loading to just read and post comments, that is going to be resource intensive,

Martin_Stahl
Abhinav0121 wrote:

@Martin_Stahl, would you mind telling us what areas other than the general forum and daily puzzle are moderated on the site by mods? I have never seen more than a dozen mods in the forums, yet the moderators club (https://www.chess.com/club/moderators) has 100+ members.

What are the other moderators on the site doing?? You wouldn't need 100+ mods for just the forums even if you wanted excellent timezone coverage.

I don't think all mods are in that club but there are some that help out on the site Discord server, some that work in live chat, articles/news, etc. Then there are some methods in place for checking reported contents (depending on how it's done) and some mods will look at those things when they have time.

Basically any content area on site could be covered, with the exception of clubs which are usually self moderated by the club admins.

It's also a volunteer position so moderators do it when they want and have time and for the most part can handle any section they have the rights to. The amount of time spent can vary, a lot.

trimalo
Martin_Stahl a écrit :
Abhinav0121 wrote:

@Martin_Stahl, would you mind telling us what areas other than the general forum and daily puzzle are moderated on the site by mods? I have never seen more than a dozen mods in the forums, yet the moderators club (https://www.chess.com/club/moderators) has 100+ members.

What are the other moderators on the site doing?? You wouldn't need 100+ mods for just the forums even if you wanted excellent timezone coverage.

I don't think all mods are in that club but there are some that help out on the site Discord server, some that work in live chat, articles/news, etc. Then there are some methods in place for checking reported contents (depending on how it's done) and some mods will look at those things when they have time.

Basically any content area on site could be covered, with the exception of clubs which are usually self moderated by the club admins.

It's also a volunteer position so moderators do it when they want and have time and for the most part can handle any section they have the rights to. The amount of time spent can vary, a lot.

Well, in clear text, isn't it a bit of a disorganized mess where every MOD does what he/she want? Probably due to the fact that there are no reporting lines to a head of MODs who would give guidelines and priorities.

Of course not your fault but the result volunteering which is by definition lose and somehow chaotic but is free ;-)

trimalo
Martin_Stahl a écrit :
trimalo wrote:

Thank you for taking time to answer Martin. 

Limiting posts to two on daily puzzle is just a programming line. That would reduce spams/idiotic comments drastically.

IT people can confirm or infirm my proposal. 

Reminder: spam/idiotic posts are severely damaging chess.com's image and referral rate.

Thank you. 

It's not simply a programming line. The forum database (the puzzle comments are essentially a forum) has to be queried for all posts and check to see if that member viewing the page has posts. This has to be done for every single page load. For the millions of puzzle attempts a day, in addition to people loading to just read and post comments, that is going to be resource intensive,

Martin the topic is daily puzzles, we are only speaking about 1000 posts per day. Since some spammers make 10+ comments that would be approximately 200 different people. Why daily puzzles first? because it is the most horrible forum where spammers had full impunity until I raise a flag to Erik who passed this flag to "his team". 

justbefair

I look at the Daily Puzzle thread several times a day and focus on removing the spam posts that make the thread unreadable by normal users- those with lengthy scripts or single repeated letters. I also remove many off-topic pictures and posts.

The "EZ" comments don't prevent other users from taking part in the thread.

Martin_Stahl
trimalo wrote:

Well, in clear text, isn't it a bit of a disorganized mess where every MOD does what he/she want? Probably due to the fact that there are no reporting lines to a head of MODs who would give guidelines and priorities.

Of course not your fault but the result volunteering which is by definition lose and somehow chaotic but is free ;-)

Moderators are volunteers. The site can request certain things but when someone is a volunteer they set their own schedule and do what they have time for.

There are reporting lines but schedules and specific assigned duties would be for paid staff.

TarZanIQ-2

yeah, most people also don't bother to analyse and would be spamming stuff like the puzzle is wrong