delays on chess.com's messages

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Hilddea

delays on chess.com's messages, even though I almost daily and a few many times a day press update latest messages / unread messages.

This actually happens to me quite often but then I also get a ton/lot of messages and it is important that they arrive at the right time so that you can try to answer them in time, today unread messages appear all the way back from April 21 and today is it June. 08. There is a 49 day delay, all messages are important but this one is not one of the most important, This is not the first time, it happens almost weekly that suddenly there are messages that are 5-7 days late and then preferably 2-3 messages at the same time as everyone is a few days late.


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21. apr. 2021

Are there several who experience the same delays and have mega line 100 GB line I have upgraded all my broadband routers and wireless routers, Upgraded from what is already super broadband, recently upgraded from 40 to 100 gigabits per second, and in theory it is possible to transfer over 1250 megabytes per second (1.28 GB). In both directions. upload / download, so I do not think the error / delay lies with me. My subscription is one of the hardest to find, and has 100 Gbps ports per line card and "costs the shirt".
My line should be so fast that I should get the message in a fraction of a second after senders pressed send.
It should not be the case that we have to wait for weeks for messages between us friends here on chess.com, should it?
Beach_lad

Sadly this site is facing lots of bug master tear.pngsad.png

hypermuddish

thank you for unblocking me

thaominh1234

oof, at my account, it's just few hours-delay or less (30 mins)

thaominh1234
RiddhimanBarma đã viết:

I haven't got any delays yet :/ and I guess it is good for me

u can test, by posting a forum at your club and to me, after 15 mins, it noficates my forum

Martin_Stahl

The site uses some queuing on many processes, so things do not happen synchronously. For any process that uses queuing, you will see delays. It's a method to manage load.

GM_Baka_Mitai
Martin_Stahl wrote:

The site uses some queuing on many processes, so things do not happen synchronously. For any process that uses queuing, you will see delays. It's a method to manage load.

Very stupid. I use PM messages to arrange a game with a friend. What's the use of it, if she gets the message 30 minutes later? And I receive her answer 1 hour later? That's super annoying.

StumpyBlitzer

Hi, 

If there is a bug maybe worth reporting it, 

https://support.chess.com/article/295-how-do-i-report-a-bug-or-make-a-suggestion