I thought I nailed that...
can't spell worth a dam.
erik, we are frustrated


Number 4, I know you heard this before
Never get high on your own supply

just off a mute for writing "now h o m o s a p i e n is a bad word?" in https://www.chess.com/forum/view/chess-com-community/hi-guys-i-was-was-muted-for-not-saying-any-thing-bad-47063324
without the spaces so i won't get muted again.
the response from the staff member after unmuting me is absolutely unacceptable. he blames ai for the automute as well as referencing so-called "curse" words i used in game chat.
ERIK! blaming ai means you are claiming YOU are not responsible, and that members should "get used to" being muted for speaking english-correctly. i think it is unacceptable that the regular mutings of members are sloughed off as "oh, that's just our ai bots. they're dumb right now so this stuff will happen".
secondly, i did use two "bad" words-s**t and b***hing. however, those words were used in game chat with a friend here. a person whom i have played over 100 games with. and, none of the "bad" words written by either of us was any type of a derogatory remark about the other. furthermore, there was no big red banner when those words were written-no bot zapped those posts.
ERIK! doesn't the buck stop with you? don't you see how this needs to be addressed/fixed?
Daily users outnumber employees by at least 10,000 to one. No matter the mechanism, there will be downsides. At heart I agree with the censorship is telling a man he can't have steak because a baby can't chew it thing, but intellectually I understand there isn't a better way...
If there is a better way go ahead and let me know.
And sure the corporate non-words about your ban/mute are just PR blah blah blah that don't mean anything. That's how businesses operate. A carefully crafted facade of due diligence keeps you employed if you're a grunt, and keep you making money if you're further up the chain.
After a recent muting, I proposed to Erik that they adjust their nannybot to ban the post but not the poster. It would be easy to have the gizmo stop a post and highlight the offending text or to delete the post entirely and not let it through instead of zapping the poster. That nothing seems to have been done indicates the lack of interest in the idea from the top.

just off a mute for writing "now h o m o s a p i e n is a bad word?" in https://www.chess.com/forum/view/chess-com-community/hi-guys-i-was-was-muted-for-not-saying-any-thing-bad-47063324
without the spaces so i won't get muted again.
the response from the staff member after unmuting me is absolutely unacceptable. he blames ai for the automute as well as referencing so-called "curse" words i used in game chat.
ERIK! blaming ai means you are claiming YOU are not responsible, and that members should "get used to" being muted for speaking english-correctly. i think it is unacceptable that the regular mutings of members are sloughed off as "oh, that's just our ai bots. they're dumb right now so this stuff will happen".
secondly, i did use two "bad" words-s**t and b***hing. however, those words were used in game chat with a friend here. a person whom i have played over 100 games with. and, none of the "bad" words written by either of us was any type of a derogatory remark about the other. furthermore, there was no big red banner when those words were written-no bot zapped those posts.
ERIK! doesn't the buck stop with you? don't you see how this needs to be addressed/fixed?
Daily users outnumber employees by at least 10,000 to one. No matter the mechanism, there will be downsides. At heart I agree with the censorship is telling a man he can't have steak because a baby can't chew it thing, but intellectually I understand there isn't a better way...
If there is a better way go ahead and let me know.
And sure the corporate non-words about your ban/mute are just PR blah blah blah that don't mean anything. That's how businesses operate. A carefully crafted facade of due diligence keeps you employed if you're a grunt, and keep you making money if you're further up the chain.
After a recent muting, I proposed to Erik that they adjust their nannybot to ban the post but not the poster. It would be easy to have the gizmo stop a post and highlight the offending text or to delete the post entirely and not let it through instead of zapping the poster. That nothing seems to have been done indicates the lack of interest in the idea from the top.
Isn't this exactly what the red banner does?
A mute doesn't happen until you've made a dozen (or more) "inappropriate" posts.

just off a mute for writing "now h o m o s a p i e n is a bad word?" in https://www.chess.com/forum/view/chess-com-community/hi-guys-i-was-was-muted-for-not-saying-any-thing-bad-47063324
without the spaces so i won't get muted again.
the response from the staff member after unmuting me is absolutely unacceptable. he blames ai for the automute as well as referencing so-called "curse" words i used in game chat.
ERIK! blaming ai means you are claiming YOU are not responsible, and that members should "get used to" being muted for speaking english-correctly. i think it is unacceptable that the regular mutings of members are sloughed off as "oh, that's just our ai bots. they're dumb right now so this stuff will happen".
secondly, i did use two "bad" words-s**t and b***hing. however, those words were used in game chat with a friend here. a person whom i have played over 100 games with. and, none of the "bad" words written by either of us was any type of a derogatory remark about the other. furthermore, there was no big red banner when those words were written-no bot zapped those posts.
ERIK! doesn't the buck stop with you? don't you see how this needs to be addressed/fixed?
Daily users outnumber employees by at least 10,000 to one. No matter the mechanism, there will be downsides. At heart I agree with the censorship is telling a man he can't have steak because a baby can't chew it thing, but intellectually I understand there isn't a better way...
If there is a better way go ahead and let me know.
And sure the corporate non-words about your ban/mute are just PR blah blah blah that don't mean anything. That's how businesses operate. A carefully crafted facade of due diligence keeps you employed if you're a grunt, and keep you making money if you're further up the chain.
After a recent muting, I proposed to Erik that they adjust their nannybot to ban the post but not the poster. It would be easy to have the gizmo stop a post and highlight the offending text or to delete the post entirely and not let it through instead of zapping the poster. That nothing seems to have been done indicates the lack of interest in the idea from the top.
Isn't this exactly what the red banner does?
A mute doesn't happen until you've made a dozen (or more) "inappropriate" posts.
No. Not in my experience. The red banner appears and marks your doom.

I've triggered many red banners without any action taken against my account.
Maybe, since I continually remake accounts, they keep giving me the benefit of the doubt. Maybe they've marked you for harsher treatment... which I'd certainly call BS. You're one of the good guys of course

I was under the impression that the red banner is your 1st warning, and if you attempt to do it again.....that's when you get booted or muted.